Formulator, R&D, Amazon, Ecommerce, Sales, Key Account Management, Product Development, Formulating, Brand Management, Social Media

Acted as business owner for the online store. Maintained sales and profit goals, high customer service standards, a constantly evolving product mix gearing towards driving sales and implemented creative marketing strategies to grow the business. Managed team responsible for purchasing, customer service, creative design, photography, copywriting, web administration and production. Implemented business processes and best practices by collaborating with vendors, colleagues, and other internal cross functional teams.

Responsible for the category vision for 24 stores and ecommerce. Includes sales & gross profit budgeting and performance ($5mm+ annually), product selection and assortment planning, planogramming and merchandising, vendor negotiations and funding, marketing & promotions. Consistently increased sales and profit year over year with robust and unique monthly and seasonal programs. Holiday programs have increased quarter 2 sales by double digits each fiscal year.Grew gross margin from 45% to 54% in 6 years. Increased vendor funding by 8-10% each year. Established strong supplier relationships with over 100 suppliers/brokers in both the natural and conventional channels.

Responsible for store level sales, labor and operating expense budgeting and management, technology launches and training, new store openings, store level bookkeeping and reporting, executing plans as requested by Marketing, Merchandising, IT, HR and Accounting. Successfully opened 7 stores with onsite staff training. Areas of training included customer service, cash handling, bookkeeping, POS, reports, ordering, receiving, and reporting.Collaborated with various teams to develop and write several training manuals including the POS technical training manual, store level bookkeeping manual, retail operations training manual. Responsible for oversight, management, and auditing of in-store U.S. Postal Service outlets including developing training and accounting procedures to comply with Federal Regulations. Developed and implemented a BOH labor model that reduced labor by 8Launched new POS system in 10 stores with onsite training.

Responsible for supporting the Construction Director with placing orders, order confirmations and tracking, auditing floor plans, reports and budgets.

Slow Food Boulder County seeks to celebrate, educate, and strengthen awareness of food: from the farm, to the market, to the kitchen and to the table. We promote stewardship of our land; sound food production policies, and local, seasonal and organic foods. We support good, clean and fair food for all.

Managed all business operations for a Naturopathic Doctor's medical practice. Responsible for billing and collections, financials, operations, patient appointments and records, and education.

Responsible for purchasing capital expenditures including furniture, fixtures and equipment for new stores and remodels, vendor negotiations, expenses and monitoring of equipment maintenance at existing stores.

Responsible for 50% of all vendor account inquiries related to payment of goods.

Responsible for processing of HMO and PPO group plans, preparation of correspondence, and customer satisfaction.

Responsible for purchasing bulk and body care products, inventory, stocking, register balancing and customer service.