Inês Sineiro Email & Phone Number
@dragonboat.io
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Who is Inês Sineiro? Overview
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Inês Sineiro is listed as Customer and Quality Support at Dragonboat, a with 51 employees, based in Coimbra, Portugal. AeroLeads shows a work email signal at dragonboat.io and a matched LinkedIn profile for Inês Sineiro.
Inês Sineiro previously worked as Customer & Quality Support Specialist at Dragonboat and Customer Success Specialist at Dragonboat. Inês Sineiro holds Master Of Science (Msc), Human Evolution And Biology from Universidade De Coimbra.
Email format at Dragonboat
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AeroLeads found 1 current-domain work email signal for Inês Sineiro. Compare company email patterns before reaching out.
About Inês Sineiro
A customer advocate with 2+ years of experience at the intersection of Customer Support and QA, dedicated to ensuring exceptional product quality and usability. Specialized in user acceptance testing (UAT), regression testing and feature validation, collaborating closely with QA, Product and Customer Success teams to ensure alignment between product development and customers' needs, while finding ways to improve customer support efficiency. My experience in support roles, along with my strong empathy and problem-solving skills allow me to deeply understand customer pain points, while my hands-on testing experience helps uncover key product improvements. With a background in Anthropology and a focus on human behavior, I approach testing and product quality with a holistic, user-centric mindset.I have over 7 years of customer-facing experience across various industries (hospitality, aviation, tech), blending my technical expertise with a focus on process efficiency and cross-functional collaboration.Tech skills: - QA Testing: UAT, Regression Testing, Bug Tracking- Tools: Zendesk, Slack, G-Suite and MS Office tools, Dragonboat (Responsive Product Portfolio Management), Jira, Salesforce, Pipedrive, Pendo, Azure DevOps, Rally, Asana, GDS systems (Amadeus)- Tech Stack: SQL (basic), Python (basic), HTML (basic)I'm passionate about furthering my skills and exploring innovative solutions that balance customer success with product development goals.Outside of work, you'll find me exploring new food experiences, photographing cute pets, or searching for the best places to eat on my next travel adventure.
Listed skills include Evolutionary Anthropology, Research, Biological Anthropology, Human Behavioural Ecology, and 27 others.
Inês Sineiro's current company
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Inês Sineiro work experience
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Customer & Quality Support Specialist
Dragonboat is the #1 product operations platform that enables product leaders to maximize business impact through effective product and portfolio management. Learn more at http://dragonboat.io/
Customer Success Specialist
Customer & Business Operations
Dragonboat helps product leaders and their teams deliver customer delight and drive business outcomes.With Dragonboat, product teams have an integrated platform to connect OKRs with initiatives, plan data-driven roadmaps, automate portfolio reporting and deliver with confidence.Ready to get rowing? Join us - Dragonboat.io
Customer Relationship | Contact Center Sales Technician
Reservations Department, Customer Relationship Management.Inbound Contact Center Operator (PT, EN), experienced in European, African, North and South American markets, easily adapting to multicultural backgrounds.
Freelance Translator En-Pt, Pt-En
Foh Team Member & Barista
Colleagues at Dragonboat
Other employees you can reach at dragonboat.io. View company contacts for 51 employees →
Inês Sineiro education
Master Of Science (Msc), Human Evolution And Biology
Bachelor'S Degree (Bsc), Biological And Sociocultural Anthropology
Frequently asked questions about Inês Sineiro
Quick answers generated from the profile data available on this page.
What company does Inês Sineiro work for?
Inês Sineiro works for Dragonboat.
What is Inês Sineiro's role at Dragonboat?
Inês Sineiro is listed as Customer and Quality Support at Dragonboat.
What is Inês Sineiro's email address?
AeroLeads has found 1 work email signal at @dragonboat.io for Inês Sineiro at Dragonboat.
Where is Inês Sineiro based?
Inês Sineiro is based in Coimbra, Portugal while working with Dragonboat.
What companies has Inês Sineiro worked for?
Inês Sineiro has worked for Dragonboat, Tap Air Portugal, Freelance, and Leon Restaurants.
Who are Inês Sineiro's colleagues at Dragonboat?
Inês Sineiro's colleagues at Dragonboat include Lisa Keith, Alexandre Diallo, and Luís Neto.
How can I contact Inês Sineiro?
You can use AeroLeads to view verified contact signals for Inês Sineiro at Dragonboat, including work email, phone, and LinkedIn data when available.
What schools did Inês Sineiro attend?
Inês Sineiro holds Master Of Science (Msc), Human Evolution And Biology from Universidade De Coimbra.
What skills is Inês Sineiro known for?
Inês Sineiro is listed with skills including Evolutionary Anthropology, Research, Biological Anthropology, Human Behavioural Ecology, Human Evolution, Ethnography, Human Osteology, and Customer Service.
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