Sinethemba Bibi Email and Phone Number

- xBML Professional Services Current Duties: Pitch to potential client and setting introduction meeting with client  Presenting the company credentials to potential clients Sourcing leads and cold calling potential client  Arranging the training schedule and ensuring client attends the booked training Ensuring that payments are made for bookings  Building a relationship with client and investigating potential new project  Preparing internal status report for CEO  Status reports includes daily task/calls/meetings/decisions/arrangements made with client

Selling soft skills training programmes to Corporate and SME’s Pitching to potential clients and presenting the training courses Following up with client and ensuring that quotes are sent  Ensuring payments are made for bookings  Sourcing for lead companies suitable for the specific soft skill training  Making international calls and international bookings

Greeting and welcoming all potential and existing customers Booking phones for repair using internal computer system Dispatching repaired cell phones and ensuring that all problems have been fixed Billing customers accordingly and filling invoices

Part of a busy team, driving sales of shop products by communicating and listening to customers and ensuring that they receive the highest standard of customer service.Duties: Greeting and welcoming all potential and existing customers  Matching the customer needs to the right product Willing to approach customers and able to close a sale Working as part of the sales team providing excellent customer service Working with finance ensuring that customer payments are done in time and as scheduled Excellent product knowledge  Occasionally negotiating with customers on price Dealing with and resolving customer complaints and concerns Building a great rapport with customers Having team meeting and sharing best practice ideas with colleagues Adherence to all company policies and procedures Maintaining very high merchandising standards Analysing sales statistics and determining sales potential & inventory requirements

Taking calls, creating new accounts, trouble-shooting technical problems, handling customer’s queries, product marketing and selling insurance.

Opening and closing sales, prospecting and canvasing clients, product knowledge, merchandising high standard products and upselling.

Creating International licenses, 3rd Party insurance filling, new AA memberships, membership payment and selling traveling goods.