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Stephanie Buchanan is a Executive Director at Touchmark at Touchmark. She possess expertise in marketing, sales, marketing communications, direct mail, advertising and 34 more skills.
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Executive DirectorTouchmark Jul 2020 - PresentBeaverton, Oregon, UsAs Executive Director for Touchmark, Stephanie oversees all aspects of the award-winning retirement community, including single-family homes and apartments as well as independent and assisted living, CBRF-level assisted living, and memory care. -
Interim Executive DirectorTouchmark Feb 2020 - Jun 2020Beaverton, Oregon, UsAs Interim Executive Director for Touchmark, Stephanie oversees all aspects of the award-winning retirement community, including single-family homes and apartments as well as independent and assisted living, CBRF-level assisted living, and memory care.
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Resident Services DirectorTouchmark Sep 2019 - Feb 2020Beaverton, Oregon, Us
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Resident Services ManagerTouchmark May 2014 - Aug 2019Beaverton, Oregon, UsAs a member of the Touchmark on West Prospect leadership team I am responsible for ensuring the highest level of customer service and hospitality throughout the community. Management responsibilities including developing and maintaining budgets and strategic planning. Responsible for leading and developing many projects to improve processes within the organization. Leading and coaching a team of up to 12 associates. Maintaining employee work schedules including assignments, job rotation, training, vacations and paid time off, cover for absenteeism, and overtime scheduling. One of my primary responsibilities includes working with over 200 current residents to answer questions, address concerns or customer service needs, working with them through their transition of home type and care levels, and helping them feel at home in the retirement community.
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Sales And Resident Relations AssistantTouchmark Mar 2012 - Apr 2014Beaverton, Oregon, UsResponsibilities included coordinating and marketing large events and open house events in an effort to drive prospective residents to the community. Assisting in the sales process, giving tours of the community, and working with prospective residents to help them with their decision to move to a retirement community. Overseeing all administrative aspects of the community sales office. Completing all required lease agreements and paperwork with new residents. Assisting with the move in and move out process.
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Communications And Sales ManagerAtomictribe Sep 2007 - Jan 2011Appleton, Wi, UsResponsible for selling AtomicTribe upgrade and retention marketing programs. Worked with top US Cable companies to develop marketing campaigns and strategies that incorporated the AtomicTribe delight! magazine program. Managed all current client accounts and projects. Also responsible for developing business-to-business marketing and promotional mailings to increase awareness of the delight! program to both Cable companies and targeted consumers, data entry, contract development, billing and collections, as well warm and cold call telemarketing to coordinate all of my in person and telephone sales presentations. -
Internship - Marketing And PromotionsCumulus Broadcasting Jan 2007 - May 2007Assisted the Promotions Department with all aspects of promoting their radio stations including WVBO, WPKR, WWWX, WNAM, and WOSH. Responsibilities included: set-up and execution of remote broadcast events and functions, maintaining promo suites and broadcast equipment, as well as planning and organizing station events, promotions, and giveaways.
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Staff AssistantState Farm Insurance Feb 2005 - May 2007Bloomington, Illinois, UsResponsible for making sales and customer service calls to prospective clients to assist them in their insurance and financial needs. Responsibilities included insurance marketing, telemarketing, customer service, data entry, and other general marketing and clerical work. -
Lead Telephone Sales RepresentativeAdvanced Data Comm, Inc Feb 2002 - Jan 2005Responsible for making outbound sales calls to prospective clients of theAmerican Medical Association to assist them in ordering their medical coding books and electronic resources. Was recognized as the Top Sales Agent in 2003 for over $320,000 in sales during a 6-month promotional period.
Stephanie Buchanan Skills
Stephanie Buchanan Education Details
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Marian UniversityBusiness Administration; Marketing -
Moraine Park Technical CollegeBusiness To Business Marketing
Frequently Asked Questions about Stephanie Buchanan
What company does Stephanie Buchanan work for?
Stephanie Buchanan works for Touchmark
What is Stephanie Buchanan's role at the current company?
Stephanie Buchanan's current role is Executive Director at Touchmark.
What is Stephanie Buchanan's email address?
Stephanie Buchanan's email address is st****@****ibe.com
What is Stephanie Buchanan's direct phone number?
Stephanie Buchanan's direct phone number is 192091*****
What schools did Stephanie Buchanan attend?
Stephanie Buchanan attended Marian University, Moraine Park Technical College.
What are some of Stephanie Buchanan's interests?
Stephanie Buchanan has interest in Animal Welfare, Children, Arts And Culture.
What skills is Stephanie Buchanan known for?
Stephanie Buchanan has skills like Marketing, Sales, Marketing Communications, Direct Mail, Advertising, Direct Marketing, Integrated Marketing, Social Media Marketing, Marketing Strategy, Account Management, Customer Service, Media Planning.
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