Tom Singer Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

As software engineering manager at Arcadia, I led the engineering team responsible for the development of the new ecommerce platform serving 8 brands including Topshop, Topman, Burton and Miss Selfridge.I was responsible for the software engineers building the next generation ecommerce platform for Arcadia.Advocating and upholding quality for product UX, platform stability and security.Directing and supervising meetings including weekly Tech Lead meeting, department JavaScript guild and lightning talks, before delegating responsibility to other team members.Expertise on Application Performance Monitoring - personally investigating potential issues and leading education to ensure tools are used to their full potential. Responsibility for on call escalations and follow up post mortems to ensure the team learn from mistakes to continually improve the platform and their performance.Aspects of my day to day team management include:Conducting regular 1-2-1’s, objective setting and appraisals covering company and personal goals and career development paths.Managing the recruitment process from interview to final offer decisions.Promoting team cohesion and happiness - from buying beers for departmental meetings to fixing the coffee machine to ensure a reliable supply of caffeine.Working with internal and external teams to ensure a quality, customer focussed product.Maintaining strong relationships with internal teams including QA, DevOps and Service Delivery to deliver quality and stability at all stages of the delivery lifecycle.Liaising with partners on and offshore always focussing on clear and concise communication.Working with Arcadia teams in London and Leeds to share best engineering practises and relationships.Promoting Arcadia externally to improve the industry presence of Arcadia TechnologySpeaking at Arcadia hosted meetups.Attending job fairs to promote the Arcadia Technology Department and actively recruit Software Engineers.

London, United Kingdom

I was bought in to Movidiam to lead the Engineering team and revamp the existing software development process.- Architected a Product Management workflow based on SCRUM, moving from ad hoc requirements to a clearly defined process- Defined features as User Stories ensuring these are discussed with the whole team in structured planning meetings.- Advocated for KPIs on all stories to ensure all work is validated so the correct decisions are made and lessons learned.- Ensure all decisions are documented and clearly communicated at a high level and in daily standups. Leading the engineering team I firmly believe that the product will thrive with happy and invested engineering talent.- Day to day management for sickness and holidays and long term personal development.- Owning relationship with recruiters and company promotion within the development community attending and hosting meet ups.- Speaking at meet ups on managing talent and learning from failure as well as building and scaling teams.- Objective setting using OKRs and clear update reports. Implemented a data driven culture.- Led on the design, implementation and rollout of a new tracking plan.- Audited the current data collection metrics identifying issues and creating solutions.- Ensured that all data is captured consistently across all channels and stored in Redshift.- Provided visibility to stakeholders through clear dashboards using Redash and Geckoboard. Involved in the full Software Development Life Cycle.- Defined the development process from requirements gathering to architecture, testing, bug reporting and delivery.- Hands on development and code review.- DevOps and on call responsibility.- Robust engineering practises such as TDD for a stable code base and to reduce technical debt.- Full understanding and experience of InfoSec best practices both for internal systems and third party vendors.- Identifying security issues such as SQL injection vulnerabilities.

London, United Kingdom

After promotion to Head of Development I undertook a wider strategy role whilst still taking responsibility for the management of the development team.- Worked with Senior Stakeholders across the business to help define strategy.- Worked closely with Product Managers and Technical Team leads to ensure rapid delivery of functional software.- Ensured business KPIs were measured after releases to ensure objectives were met but also that the feature did not have a negative effect on any metrics.- Worked with remote teams in New York and Bangalore on company wide initiatives.

London, United Kingdom

As Development Manager I managed a team of 40-45 engineers from Graduate to Technical Team Lead level.- Involved in the full Software Development Life Cycle from conception to delivery ensuring requirements and objectives were met.- Owned and ran the Root Cause Analysis process to ensure we learnt from mistakes and ensured the incident management process worked smoothly from initial diagnosis to resolution including ensuring a clear communication channel. - Worked closely with HR Recruitment Partners to help define and manage the recruitment process including organising event sponsorship as well as attending and running our stands.

London, United Kingdom

As TTL I managed the development team working on all aspects from recruitment to performance management.- Hands on development as well as working on code reviews and debugging issues.- Ensured a high level of communication with other Technical Leads across the company to ensure knowledge was shared and to improve the efficiency of the development teams.- Worked on the successful migration from git to svn improving the development workflow leading to a speed in delivery as well as a reduction in issues.

London, United Kingdom

I joined Time Inc UK (then IPC Media) as an all round developer working on the full stack. This was my first exposure to agile methodologies and I have been advocating for them ever since.- Backend development using the symfony framework as well as MySQL optimisations - All areas of frontend development writing HTML, CSS and JavaScript ensuring SEO best practices were followed.- Passionate about performance on both the frontend and backend optimising the full request from frontend cache control headers to the MySQL queries.

Sheffield, United Kingdom

I worked at Champion Hire as a Full Stack Developer originally bought in to rebuild their customer facing website initially as an informational website but later integrating their back office systems.- Architected and implementing a simple, stable solution to allow users to register and interact with their online accounts to generate reports as to their current plant hire status.- Created a custom Java connector to interface their Pick MultiValue database with a secure customer portal.

Mcomp, Computer Science

A Levels, Maths, Further Maths, Physics, Chemistry, General Studies