Angad Singh Email & Phone Number

United States

Redwood City, California, US

• Developed Python scripts to automate insights extraction from 70,000+ customer support interactions, employing topic-modeling algorithms and LLMs to optimize backlog prioritization.
• Set up A/B testing and comprehensive usage dashboards, leveraging Google Analytics, FullStory, Metabase, and LaunchDarkly to drive 3x funnel growth.
• Drove $3M ARR growth through data-driven initiatives to enhance customer engagement, collaborating closely with Customer Success, Engineering, and Marketing teams.
• Led a data migration and rebuild project to setup business reporting in-house using BigQuery and Tableau, saving $301K in vendor fees annually.
• Reduced revenue loss by 60% through customer journey analysis and redesign of screening processes for fraud detection, incorporating reCAPTCHA and automation for resource cleanup.
• Boosted order completion rates by 70% by implementing an intelligent shopping cart experience that saved abandoned carts, leveraging personalized retargeting campaigns and dynamic offers.

San Jose, CA, US

• Defined the North Star Metric for cloud inference ROI for Adobe and performed Time-Series analysis to spot historical trends
• Increased Adobe’s cloud spend efficiency by 83% through intelligent recommendations by analyzing cloud deployment data
• Computed clusters of Adobe’s ML Platform users using machine learning algorithms to identify key traits for efficiency optimization
• Tested 10+ MLOPs tools on parameters like developer velocity/experience, debuggability, partner support and features

Durham, North Carolina, US

• Conducted product market simulations, evaluated innovation pitches, prepared lectures and graded assignments for a class of 30 students

Bangalore, Karnataka, IN

• Improved Play Store rating (Ezetap POS) from 3.1 to 3.7 by recommending changes after analyzing 8000+ Play Store reviews & competing products
• Interviewed 25+ users & incorporated the insights for feature prioritization of MVP increasing DAU & MAU by 200%
• Increased the number of sign-ups by 3x by examining customer behavior and shaping the market strategy for payment application
• Collaborated with UI/UX & marketing team to enhance user experience, GTM strategy & launch ‘Product Ambassador’ program

Gurugram, Haryana, IN

• Designed platform for detecting anomalies in IoT sensor data with 98% accuracy using a multi label prediction framework
• Boosted sales of pharmaceutical company by 1.5x by creating a recommendation system to recommend brands pitched to doctors
• Built Exploratory Data Analysis & Visualization framework reducing time spent on initial data analysis by 90%

Gurugram, Haryana, IN

• Developed AI enabled Contract Management Platform for intelligent querying across 100,000+ files in seconds
• Increased sales by 30% for a consumer goods brand by adjusting price of offerings through static price optimization

Master Of Engineering Management (Mem), Product Management

Bachelor Of Technology - Btech, Computer & Communication Engineering

Education record