Singh Harminder Email & Phone Number

Kuala Lumpur

Artificial Intelligence technologies to create solutions for a host of industries- from Oil and Gas to Smart Cities. We have pioneered AI techniques that have created a new paradigm to analyse data from crowded and complex environments and provide the user with real time responses. Artificial intelligence enables our systems to have high levels of accuracy and low false alarm rates even in difficult situations.

Kuala Lumpur

Certification in Data Science using R and Python

Kuala Lumpur

Wilton Baking Certification

Selangor, Malaysia

Duties and ResponsibilitiesDevelop new markets specifically in the government and government linked corporations spaceManaging entire sales process from prospecting, business development through negotiations up to closure.Drive closure of deals through demonstration, presentation of value proposition.Participate and coordinate the pre-sales cycle, deriving accurate scope of work for all opportunities.Negotiate and close terms and conditions of agreements to deliver a “win-win” for both parties.Prioritize a well-structured set of target accountsDevelop, revise and execute account plans on a regular basisStrategize, develop and implement sales strategies for 4 focus solutions pillars (VMware, FalconStor, Microsoft, and Trend Micro) and associated services across the board.Handle both direct and channel sales and including tender bids and sales proposals.Develop new customer accounts and new businesses besides maintaining existing customers’ base and businesses. Manage and develop good working relationships with major key accounts and strategic partnersKey AchievementsAverage Gross Profit of my wins: - 20% to 35%.Achieved total Sales Revenue of RM8.5M as an individual contributorNew accounts with secured wins include;National Registration Department (JPN), LITRAK – Toll Concessionaire, SPRINT – Toll Concessionaire, National Heart Institute (IJN), Retirement Fund Incorporated (KWAP), Malaysia Communication and Multimedia Corporation (MCMC), Intellectual Property Corporation of Malaysia (MYIPO), Ministry of Rural Development, Ministry of Agriculture, MCIS Insurance

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesProvide clear leadership and direction to the business development team of 7 members to ensure all members have clear objectives and priorities.Achieve monthly/quarterly/yearly quotas of sales targets based on sales KPI’s and KRA’s enforced.Provide support and guidance to ensure the sales development strategy is aligned with the business direction. Coach and mentor direct reports daily and hold the team accountable for meeting sales targets.Strategize, develop and implement sales strategies for 4 main solutions (VMware, FalconStor, Microsoft, and Touch Paper ITSM Service Desk Solution) and associated services across the board.Handle both direct sales channel sales and including tender bids and sales proposals.Key AchievementsDeveloped and managed good working relationships with major key accounts and strategic partnersGrew existing ZEN's partner infrastructure, especially for the government sectorGenerated gross profit amounting to RM8 million with a year on year growth of 15%.This revenue was derived mainly from the 4 main solution focus and services and hardware technology, which we value add in our end-to-end proposal to our clientele.

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesTo develop new markets and grow existing Computer Associates (CA) infrastructure solutions for CA Enterprise clientele in the Telecommunications sector and selected named accounts.This requires technical skills in C-level solution selling encompassing automation concepts and frameworks combined with an acute understanding of varying clientele business needs with regards to broad corporate policies, processes and viability option.Maintain constant contact with senior management personnel of corporate customers mainly C-Level, Project Implementation Leaders and IT Managers.Internally, I work together with other business units within CA such as the Consulting Group, Customer Advocate Group and senior management in order to provide a complete end- to-end solution to our clientele. Apart from mandatory organizational skills, this role also entails considerable interpersonal skills both within and outside the organization An in-depth understanding of the client’s organization structure is imperative in order for me to map the requisite resources within CA to meet the client’s in order to cultivate and grow the account.Key AchievementsAccounts with secured wins include; Telekom Malaysia, The News Straits Times, Malaysia Airports, Ernst & Young.

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesTo develop new markets and grow existing Microsoft and .Net infrastructure solutions for Hewlett Packard Enterprise clientele in the following sectors:o Finance and Banking Industry o Telecommunications Industry o Manufacturing IndustryChannel Distribution Liaison with Hewlett Packard’s Valued Added Business Partners (VABP) is another one of my primary job requirements. In this role, I act as a technical resource to the various VABPs’ and often accompany them on the last leg of the sales cycle to negotiate and close deals together with them.Coordinate with business units within Hewlett Packard such as the Enterprise Group, Hewlett Packard Services and Internet Server Group in order to provide a complete end-to-end solution to our clientele.Key AchievementsMicrosoft Solutions and Serviceso Assigned quota: RM3.8 Million o Achieved against quota: RM2.9 Million

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesPioneering Compaq’s foray into the storage services market segment by selling high end storage services to our enterprise clientele as opposed to leveraging on local partners’ services arms or system integrators.This also includes complete end-to-end back up and disaster recovery solutions mainly VERITAS and CA BrightStor products In order to provide more value added services to existing legacy contract clientele; I took the initiative to incorporate security health check services upon the expiration of these said contracts in during renewals for the following year. This alleviates the need to provide discounts to clients by providing more value to customers through the introduction of these additional services into the renewed legacy contracts.Key AchievementsStorage Serviced Businesso Assigned quota: RM3.2 Milliono Achieved against quota: RM3.8 MillionSecurity Serviceso Assigned a quota: RM800Ko Achieved against quota: RM850KNew accounts with secured wins include;MAXIS Broadband, Utusan Melayu, Star Publications, Bank Negara, Ernst & Young, Fairchilds Semiconductors, Renong Group, radio and Television Corporation Malaysia.

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesManaged resources in handling day-to-day technical support calls via telephone as well as onsite technical queries based on contractual obligations. Some of the technical work I managed included:o Project Management in terms of deployment of solutions to customerso Quarterly reviews with Key Customers with regards service callso Identifying key customers for sales follow up to propose maintenance contracts as opposed to a “pay per call” basisIn addition to all of the above, I part of a special projects team overseeing the Y2K upgrade services for Compaq Legacy Customers mainly UNIX and OPEN VMS platformsKey AchievementsAssisted the team in developing and achieved RM1 .9 Million Sales in 4 months for Y2K Upgrade Services.Conducted partner training, created marketing leaflets, conducted cold calls and bundled services in contract renewals.Received letter of appreciation for outstanding performance and contribution to the sales revenue

Kuala Lumpur, Malaysia

Duties and ResponsibilitiesWorking as a project member and performing activities such as systems design, development, and installation of applications, development of system and software for remote service delivery, and use of drivers. May be a project leader on small projects.Preparing complete formal proposals, or selected parts of proposals, recommending hardware and software configurations.Performing benchmarks and conducting demonstrations. Providing input to customer sales and delivery plans and implementing them.May support more senior software personnel on more strategic accounts.Resolving problems on standard systems and applications. Assisting in resolving problems referred by Software/Systems Specialist 1, or as assigned.Providing support for strategic accounts by giving technical presentations, evaluating customer capabilities and needs, performing competitive analysis, and suggesting strategies for Digital Equipment’s products and services.Key achievementsDemonstrated level of independence in terms of problem solving without further escalation to superiorsTimely completion of all jobs assignedBeing promoted to Systems Specialist II (Team Leader) after one year as an apprentice.

Bachelor Of Business, Information Technology

Matriculation, Science And Humanities