Jagdeep Singh Email & Phone Number

Abbott Park, Illinois, Us

Abbott Infectious Disease, Rapid & Molecular Diagnostics (RMDx)

Enterprise Azure Solutions Architect for cloud strategy and application modernization.

Waltham, Ma, Us

o Evaluated Generative AI technologies for AI driven use cases to accelerate software development.o Spearhead collaborative efforts with cross-functional teams to perform assessment of the current solutions architecture for application rationalization to strategically identify cloud adoption opportunities, and devise actional cloud migration strategies. o Lead the design of cloud solutions emphasizing high availability, scalability, and security to align with business strategy. o Establish workload placement guidance, best practices, and governance controls. Review architecture in Architecture Review Board (ARB) and Core Cloud Council (CCG).o As solution owner, drive the solution development, collaboration from planning & design, to execution, ensuring Instrument Health IoT platform & Services-Central web portal meet or exceed strategic business goals. o Driving IT roadmap to align with strategic vision, create/manage architecture artifacts, document as-is and future-state of reference architecture.o Integration with enterprise systems such as Salesforce, SAP’s Cloud for Service, SAP PR1, Enterprise data stores, Data-warehouse (redshift) and Knowledge/Learning management systems. o Led Azure skilling program across cross-functional teams to build internal capabilities and promote culture of continuous learning and development. o Evaluated vendor capabilities such as IBM Maximo & SAP capabilities for Asset management and Field Service functions. o Led enterprise architecture initiative Service-Data-Management architecture initiative to create shared services IT strategy for consistent telemetry data architecture for predictive maintenance, data-to-decision workflows for connected IoT devices.o Research to stay forefront on technological trends to make informed decisions and identify opportunities for adapting newer technology.

Arlington, Va, Us

o Engage with Salesforce team in Discovery & Sparks engagements to evaluate SF features, capabilities to meet business CRM future vision including key enterprise capability for Customer 360 view (sales, marketing & support) in addition to compliance requirements. o Partnered with Salesforce team to evaluate Service Cloud /Einstein /Community Cloud /Integration/ Compliance capabilities to align with enterprise applications to leverage SaaS for key capability for customer 360 view. o Worked on high level design considerations to leverage Omni channels (Communities, Mobile, and Email, web, chat, and social media), case management (assignment, escalation, resolution & disposition), Case Tracker, Service Cloud automation (Flow, Process builder, Quick actions, Macros), KPIs and reporting dashboards.o Reduce cost to focus on Configuration (80%) Vs Code (20%), Self-service i.e., case deflection scenarios and ease of search for relevant articles to solve customer issues.o Cloud readiness, assessment of application’s technology stack, technology debt, interfaces and infrastructure and develop strategy to migrate to Azure Cloud platform. o Coordinate, maintain and implement Disaster Recovery plans for Customer Portfolio applications.o Catalog Technical debt and provide guidance to solution architects & agile teams to create plan for technical debt, design simplification, and improve first time solution quality for higher SLAs.o Develop & communicate Architecture Vision, Technical/Business Roadmaps, and Drive technical strategy, Translate business process/technical requirements into a functional and architectural views.o Led offshore and onsite team of developers to replace BizTalk Server based application with low-cost Mail-Processing backend service to parse/ create service case in Siebel Call Center using Java, REST Services, Spring Boot, Apache James and Oracle RDS cloud database. Continuous integration using GitHub/Maven/SonarQube/Coverity/Jenkins/RunDeck.

Roseland, New Jersey, Us

o Led architectural reviews, design considerations, enterprise software components reusability, security, and code review. o Integrated ADP Employers Total pay card with VISA using RESTful Web Services. o Designed/developed features for Health Care SaaS platform to provide seamless client experience on ADP portal. o Collaborate with Product Director to develop/refine complex business requirements, translate them to user stories. Provide solution to technical challenges and leverage enterprise services. o Contributed to current state, transition state and future state architecture of the Health Care Platform.

Armonk, New York, Ny, Us

Provide consulting solutions to meet client requirements such as Application modernization, Legacy application integration efforts, Drive down technical debt, Technology insertion, Application blueprinting, Provides technical support and consultation for the implementation of complex delivery systems.State Farm Insurance – SOA Architect & Service DesignerEvaluated existing systems interfaces for the data integration strategy (service discovery) for SalesForce SaaS implementation. Created integration services design documents for Billing, Change & Quote capabilities. Worked with Solution architects, Business partners/SMEs for requirements & process approvals. Worked with Enterprise Architecture team for design guidelines and presented the services design/architecture to application change board. Client - USCC Cellular – SOA Integration Architect & Service DesignerThe Business Support System/Operational Support System (B/OSS) is initiative to improve customer care experience. The B/OSS program will establish a more flexible, solid technical foundation with which we can improve our speed to market and facilitate stronger interactions with customers.Created high level design (HLD) documents for the services in Enterprise Service Bus (ESB) and responsible to get it signed by stakeholders (multiple vendors). Worked with the vendors (service providers) to ensure end-to-end requirements are realized. Defined, created and reviewed service definition, schema definition and the associated payload mapping for the services. Defined service orchestration; created technical and non-functional requirements. Setting application standards.

Los Angeles, Ca, Us

Re-design and optimization of American Funds’ e-commerce site to improve reusability, scalability, and maintainability. Ported, re-developed several key functionalities and optimized performance of various sub sections by removing in EJBs layer. Developed Site Editor, an XML tool to edit XML configuration files. Java/Struts/Servlets/JSP/WebLogic/XML/XSLT/JAXB/SQL Server/Extreme Programming practice.

Sacramento, Ca, Us

Developed Java/JEE/Struts based application framework to enhance development & maintenance of secondary marketing web application. Led application architecture, design, development, and implementation of PowerBuilder/SQL Server based asset management application.

Costa Mesa, Ca, Us

Worked with stakeholders for business & technical strategy to align PowerBuilder/SQL server-based product roadmap, feature development, deployment strategy and data migration

Enterprise Architecture, Fundamentals

Leadership Mastery Program, Engineering And Technology

Service Oriented Architecture Using Osb, Soa

Mca, Computer Science

B.S, Computer And Information Sciences