Experienced Business Analyst, starting my change and transformation career on the Grayce Change+ graduate Development Programme which shapes emerging talent into future change leaders. I work with FTSE100 & 250 organisations nationwide to help them deliver digital change in a sustainable way. I’m a detail-oriented change professional with a keen interest in the Finance and Technology industries. I have obtained certifications in AgilePM Agile Project Management Foundation and Practitioner Level; a BCS Foundation Certificate in Business Analysis; a Scrum Product Owner Certification; a Scrum Master Certification.Currently my client assignment sees me working as a Business Analyst in a large project for a well-known North West water utilities company, as part of the customer experience team. My main responsibilities being to gather, document, and refine customer business requirements.