Srishti Singh Email & Phone Number

Richardson, Tx, Us

Charlotte, Nc, Us

• Led offshore team of five to migrate Bank of America applications to container-based solutions, reducing operational costs by 15%.• Optimized project plans and coordinated with stakeholders to enhance Cloud Proof of Concept operations, improving project delivery timelines by 10%.• Developed and conducted training modules on Kubernetes and Docker, achieving a 35% improvement in deployment efficiency and a 40% reduction in support tickets.

Sacramento, California, Us

Pittsburgh, Pa, Us

Collaborated with healthcare clients to gather feedback, turning insights into features that increased user satisfaction by 15%.• Collaborated with Business school dept on curriculum analysis and redesign, achieving a 30% increase in student satisfaction, 20% higher course completion rates, and reducing dropout rates by 15% while enhancing engagement metrics by 25%

Atlanta, Georgia, Us

Conducted product discovery on” Recently Viewed” recommendation container, identified short & long-term strategies to enhancethe CX resulted in CTR increase by 2.2%• Improved UX/UI recommendation container” Recently Viewed” increased engagement & CTR of the features by 2.5% & 1.8%respectively increasing revenue by $200k in Q1 2023• Improved conversion rate by 4.8% by implementing persona-based product recommendations in home decor; analyzed 25k+orders to identify correlations between conversion rate (orders/visits) and Feature Based Recommendation• Identified market gap of $210M for potential decor shoppers bearing 50% propensity by developing data science models; improvede-commerce user interface resulting in increase of click through rate from 2.8% to 4.5%• Delivered implementation-ready end-to-end personalised feature in 13 weeks.Utilized user study and product feedback to designnew user and improve existing journeys to deploy new prioritization model using analytical hierarchy process

Pittsburgh, Pennsylvania, Us

CTTEC is responsible for facilitating and accelerating the movement of research and technology out of the university and into the marketplace. Our collaborative and problem-solving approach working with researchers to validate, challenge and extend their work fits well within the overall goals of commercialization.

Pittsburgh, Pa, Us

I am pleased to share that I have started a new position as Graduate Teaching Assistant at Carnegie Mellon University for the course Mastering Collaborative Strategies and Business Environments under Prof. David Lamont.

Atlanta, Georgia, Us

B2C e-commerce · Stakeholder Engagement · Stakeholder Management Feature Launch · Customer Experience · Product Management · Business Strategy · Customer Success

Melville, Ny, Us

Launched surveys, conducted user interviews to conceptualized a product & identified problem opportunity gaps using contextual inquiries, interviews, walk-a mile immersion and think aloud testing for Caono IVY product line.

Melville, Ny, Us

Led ideation, prototyping, marketing analysis, define key metrics for Mettl IO, a full stack coding simulation platformOnboarded 100+ SMEs pan India by adopting customer discovery validation process. Identified target segments by working with UX/UI, Engineering, Sales, Marketing, QA & Operations and scope out a phased product roadmapDoubled new user sign-ups on the product by introducing geotargeted campaigns, resulting in 14% ROI increase. Revamped CMS Inventory mapping processes, structured, and implemented smart algorithms led to a reduction of process load time by 25%Collaborated with cross-functional teams of business, engineering, sales, marketing, operations, UX, data to manage and negotiate divergent business stakeholder expectations, gained buy-in from C-suite leadershipImproved customer support team’s efficiency by 8% on addressing query resolution time, optimal efficiency, product adoption in current CMS tools and processes

Evanston, Il, Us

ZS is Management Consulting firm which focuses on delivering on high quality solution to the clients.Languages : Advanced SQL , Shell scripting, pythonDomain : PharmaWorked for a client to manage their data ,which will includes data warehousing using AWS tool analytics and reporting. Streamlined & executed RPA for reporting end to end sales data for 32 countries in Europe. With different geographical granularities, surging data accuracy from 76% to 98% , maximizing efficiency and customer satisfaction and saved $280k annually with reduction of 6 FTE• Led the enhancement for 10+ user dashboards in MSTR to extract business insights, trends from the UI, improved validation process, which resulted in saving 4.5 FTE while ensuring consistent quality• Collaborated with the onshore team of test and data analysts to optimize analytical process for a European pharmaceutical company, enabling an annual revenue of $1.75 M in FY19

New Delhi, In

NATCOM (Data Prediction, Visualization and web development) Conducted website visualisation of the hydrological model of India and flood zones using JavaScript and.Net 4.0. Performed data visualisation of flood-prone zones in India by using inputs like rainfall index, and basins from ArcGIS APIs.Analyzed flood & draught prone areas around multi riverbanks in India and visualized the same using JavaScript, C# and ArcGIS tool

Noida, Uttar Pradesh, In

Worked on a project for a client based out in West Kenya, which involved the migration of a desktop based application in VB.NET to web based application using C# .Worked on creating a new module for handling the finance and payroll of the employees

Noida, Uttar Pradesh, In

Worked as a Software Developer at Amity Software System Limited (CMMI DEV 5),Noida as a final semester project work. Developed the software as one of the core developer using (c#,sql developer and visual studio) which automated the agricultural industry for a company based out in Nigeria. The software helped to manage their large data, improve the processing of tasks leading to greater output, save staffing and time, and reduce the malpractices done in the agriculture industry. Thus improving their revenue by approximately 5 %.

Patna, Bihar, In

Worked on a module of a Research and Development Project, which included database development using MongoDB .This project after completion was further used by the Research and Development Department of Indian Institute of Technology, Patna.

Patna, Bihar, In

Worked on Amazon cloud computing using concepts of Big Data Analytics. While working on this project implemented various concepts of Big Data ,Map and Reduce in real time.

Masters In Integrated Innovation Product And Services - Ctec Fellow, Product Management

Bachelors In Technology, Computer Science