At National Steel Car Ltd, our Help Desk team enhanced IT support, improving user satisfaction through proactive service and rapid issue resolution. As a Prompt Engineer at Outlier, I focused on crafting and optimizing AI-driven prompts, ensuring they met industry standards and effectively addressed complex user needs. This role deepened my expertise in natural language processing and prompt design, crucial for advancing AI technology and enhancing user interactions.Currently pursuing my Computer Systems Technology-Software Development diploma, I'm honing skills in NLP, cybersecurity and cloud migration. Recognized for academic excellence with multiple scholarships and Dean's List honors, my commitment to learning is unwavering. The intersection of technology and healthcare drives my passion, and I'm eager to contribute to innovations that empower and improve lives.Certifications: - Natural Language Processing with Sequence Models- OSCP (Offensive Security Certified Professional) — Currently learning - AI-900 (Microsoft Azure AI Fundamentals), which showcases my knowledge of artificial intelligence concepts and applications in the Microsoft Azure cloud platform. - AZ-900 (Microsoft Azure Fundamentals) and CS-900 (Microsoft Cloud Fundamentals), which validate my understanding of cloud computing and foundational IT concepts.Portfolio Website:https://sukhmansingh.netlify.app/- Nearly 3 years of overall software experience. - 2 years of React with emphasis on TypeScript. - 1 year of Node, Express, FastAPI Database. - Experienced in Pytorch, React, Python, Java, C#, Nix - Targeting Software Engineer/NLP/Security roles.