Adarsh Singh Email & Phone Number

Mumbai, Maharashtra, India

Kolkata, West Bengal, India

• Handling Business responsibility for the P&L of the Eastern Region of BYJU's across Inside sales and Direct sales models.• Demonstrated expertise in the end-to-end process, from different marketing campaign conception and execution to successful lead conversion.• Establishing BYJU'S as an impactful resource of E-Learning, Opening new ventures in Tier-3 cities like Kharagpur, Ranchi, Patna, Guwahati, Siliguri, Bardhman & many more.• Drove Sales & Marketing initiatives in physical and digital spaces, managing a sales team of 600+ and generating monthly revenue of INR 20 Cr through Inside Sales and Direct Sales Channels.• Successfully executed the opening of 5 new fully operational offices in Guwahati, Patna, Ranchi, and Kolkata.• Developed and executed comprehensive lead generation strategies to support 600+ sales team through Market Research and Analysis, Networking and Partnerships, Digital Marketing Initiatives, Target Audience Identification, Referral Programs & Event Marketing.• Conducted market and competitor analysis, implemented ATL/BTL campaigns, and managed digital marketing activities to generate organic/paid leads.• Managed store/centre customer life cycle and satisfaction, including lead generation, sales, service, retention, and renewals.• Handling the Sales & Offerings for BYJU'S Product Segments Like K3, k9 & K12 (JEE/NEET) to take effective measures to improve the overall Sales & Services.• Qualified for company's all paid Business Trips (UK, Indonesia, Europe, Russia & Turkey) as a reward for being National Top Performer.• Proficient in market analysis, CRM implementation, and end-to-end sales solutions. Adept at cross-functional collaboration, achieving sales targets, and exceeding expectations through effective leadership.• Analyzing service delivery gaps; offering action plans/ solutions to enhance client service. Coaching, mentoring, guiding & feedback, and managing team motivation levels to exceed SLAs.

Kolkata, West Bengal, India

• Senior Leadership alongside Management Roles to take effective measures to improve the overall Business Outlook in the Eastern Regions.•Ranked among the Top 3 AGMs nationwide, showcasing exceptional leadership and business acumen.• Exceeded Revenue Expectations by 150%, achieving overall approx 15 Cr Monthly during the serving period as an AGM.• Driving a team of 300+ Trainees, Associates, Managers & Sr Managers in the Hierarchy, aligning them to the Business Targets, ensuring the team is One of the major contributors to the Company at Business Level.• Successfully Led the execution of Opening 3 New Fully Operational offices in Guwahati & Assam, with a manpower of 200+ Associates• Conducted Quality Based Surveys across teams to eliminate the least feasible practices, revamped the Processes and Business Models as per Dynamic Market keeping the Business practices intact.• Worked closely with Product Development Teams, Providing end-to-end feedback for service enhancements.• Played a pivotal role in establishing BYJU'S as a prominent brand in e-learning, opening new ventures in tier 2 and tier 3 cities.

Kolkata, West Bengal, India

• Developed and led the successful execution of cross-functional Projects in conjunction with Logistic, Payments & Business Development Teams to improve Reliability, increase Simplicity & enable Scalable Growth.• Expanded the wings towards North Eastern State, Creating Awareness for Ed-Tech through Hub & Spoke Process to understand the Market Requirements.• Leading 150+ Associates under the Guidance of 20+ BDMs Across West Bengal, North East & Assam.• Exceeded Revenue Expectations by 150%, achieving overall approx 8.5 Cr Monthly during the serving period as Sr. BDM.• Managed to be amongst the Top-10 Performing Senior Managers across country, that opened many new doors in terms of Learning & excelling the the Career.• Proven track record in B2B sales, seeking to leverage expertise in driving revenue growth and fostering lasting client relationships in the dynamic environment for BYJU’S TV Sales.• Successfully exceeded sales targets by 30% through proactive prospecting and nurturing of client relationships.Developed tailored solutions for clients, resulting in increased client retention.•Collaborated with cross-functional teams to ensure seamless delivery of products and services.• Developed and executed an SEO strategy resulting in a significant 25% increase in organic search traffic, optimizing online visibility and user engagement.• Spearheaded pre-sales initiatives, demonstrating expertise in generating high-quality leads through strategic channels, including cold calling, email campaigns, and targeted social media outreach.• Familiar with tools like Keka,Freshchat and well versed with CRM calledLeadsquared.• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.• Completed thorough opening, closing and shift change functions to maintain operational standards each day.• Exercised good judgment and decision-making in escalating concernsand resolving issues.

Kolkata, West Bengal, India

• One of the core Member to settle Operations and establishing Business in the Eastern Region for the Organisation.• As a Team Manager, Realised approx 1.5 Cr on a monthly basis, exceeding the Set Standards & Managed to secure a positions amongst the Top-10 BDM's PAN India, throughout my serving Tenure of Business Development Manger(BDM)• Handled a team size of 20+ Trainees & boarded them as Full Time Business Development Associates(BDA's) in 2 months of time post Successful completion &. Evaluation of their Training Period & Revenue Targets.• Developing strong market knowledge of existing and potential issues, providing user-friendly solutions, and ensuring customer satisfaction & facilitating business growth opportunities.Leveraged cold calling, in-person visits and referrals to build leads.• Identified new customers through pipelining, pre-qualification and territory analysis and management.• Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.• Demonstrated thought leadership by presenting in industry seminars,leading webinars and publishing white papers.• Resolved customer complaints regarding sales and service.• Enhanced sales volume through skilled support to both new and inactivecustomers.• Coached, developed and motivated team to achieve revenue goals.• Determined price schedules and discount rates.• Established ambitious goals for employees to promote achievement and surpass business targets.• Awarded as Manager with best Culture Score & Manager with best RCN (Retained Revenue)and highest incentives achievers in every cycle.

Noida, Uttar Pradesh, India

• Responsible for Direct Revenue Sales, Generated 1.55 crores of revenue within a short span of 15 Months.• Facilitating the Sales Process by Identifying the Potential Leads , Responsible for Lead Management & Lead Generation.• Setting up One on One Meetings with the DTA (Downloaded the Learning App) Customers, On-boarding them & Realising Revenue Targets on Ground.• Handled collaboration with cross-functional teams Like Business Development, Sales Operations & Delivery to ensure operational efficiency at all times.• Cultivating strong relationships with new clients, while maintaining existing client relationships.• Mentoring new Business Development Trainees.• Sales & Revenue Generation• Owning Customer Experience & Customer Support• Grievance Handling & Customer Retention• Spearheading Repayments & Collections• Process Training & Performance & Enhancement Training

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Master Of Business Administration - Mba, Business Leadership Management

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Middle School