Ajay Singh Email & Phone Number

Toronto, ON, CA

Greater Toronto Area, Canada

- Responsible of Managing multiple North America Clients in Healthcare, Pharma & Insurance domain for their Digital Transformation, IT Consolidation, End user experience Improvements along with Business Development for HCL thru new prospects / clients. - Manage large teams spread across Multiple Location of America, Canada & India to manage Project.

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

New Delhi Area, India

- Managing new bids to acquire new business from incumbent and market competitors. Working based on lead and RFI/RFP information from sales and clients. - Managed Delivery and business improvements to multiple global clients in Manufacturing, Retail & Logistics area.- Responsible for setting up RedPrairie (WMS/SCP) Pool and expanding team based on leads.

EMEA & Asia

- Steering initiatives towards achievement of client organizational goals with chief responsibilities pertaining to Project & Program Execution, Quality, Client Relationship Management, architect & deliver solutions and streamline management processes. - Handled projects over 25M$ for global clients of WMS/SCM/Logistics domain with major improvements in.

France & Chennai Area, India

- Facilitated Program Management, Project Management & Service Delivery for multiple initiatives.- Responsible for implementing JDA/Red Prairie (WMS/SCM) and setting up offshore delivery center.- Initiated business process improvements at floor level in warehouses for reduced cycle time and improved productivity. - Responsible for handling MRP (Material.

Europe.

 Co-ordinate the migration/consolidation of different ERP environment from remote individual sites and small Data centre’s to a Centralize Regional Data Centre to reduce operational as well license cost.  Worked closely with other Support teams to ensure no impact on other applications dependent on ERP Systems feed. Daily analysis of technical.

Bordeaux, Nouvelle-Aquitaine, France

 Evaluate cost and benefit and present the potential savings to senior executives. Effective transition of support activities from a decentralized model to shared services model. Ensure SLA management and service delivery. Quality assurance and SOX compliance. Regular business review with senior executives and the business owners.

London, United Kingdom

- Business development and support to clients of HTMT Europe Ltd in Europe.- Handled projects for clients like IBM, Solectron,Aldisa, Altis Semiconductor and more in Europe

Nice, Provence-Alpes-Côte d'Azur, France

 Responsible for managing ERP and related bolt-ons Maintaining automated task scheduling for ERP applications using Tivoli Scheduler Team handshaking with US team to sync application changes and related updated by US Dev Team Managing and circulating MIS reports for system incidents Reviewing system reports with IBM senior management and clients.

Ahmedabad Area, India

 Meet deadlines without compromising quality norms and adhering to SLA.  Delivery Management & Post Migration Support.  End to end support model. Achieve customer satisfaction by ensuring service quality norms and build the brand image by exceeding customer expectations. Regular meetings, interaction and business review with the customer.

New Delhi Area, India

Client: State Bank of India, Income Tax Department Responsible for Banking & Income Tax Computerization Projects in North India Resource estimation and team building; training and people management. Designing data collection applications for pre-go-live data feeds

Education record

Education record

Itil V3, Itil Management