Kunal Singhal Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Pune, Maharashtra, India

• Managed the development of multiple products, including an ESOP product, appraisal system, CRM, and task manager tool, that significantly reduced manual efforts and increased efficiency across the organization.• Created wireframes for in-house developed products that are currently live, ensuring an intuitive user experience for all stakeholders.• Analyzed and identified process improvement opportunities and provided solutions to Practice/Function Champions to address them.• Collaborated with cross-functional teams to implement process improvements, ensuring effective communication and change management to drive adoption.• Led process improvement initiatives and projects across the organization, collaborating with senior leadership to develop and implement process improvement/transformation strategies.• Monitored and measured the performance of processes to ensure alignment with business objectives, and communicated changes and updates to relevant stakeholders Lead the analysis and solutioning of process improvement opportunities.

Remote

Pune, Maharashtra, India

- Worked on process automation initiatives for various projects across Capital Markets, IT Platforms, Managed Services, and other domains, improving efficiency and reducing manual efforts- Conducted root cause analysis around key integration issues, collaborating with cross-functional teams to identify and address underlying issues.- Maintained strong communication and interaction with clients, developers, & Management, ensuring alignment and effective collaboration across all levels of the organization- Raised defects, reported them to relevant stakeholders, and followed up for earliest resolution to ensure timely delivery of high-quality products- Raised defects, reported them to relevant stakeholders, and followed up for earliest resolution to ensure timely delivery of high-quality products- Possessed reasonable understanding of Foreign Exchange Settlements, Swift messages (MT), and Core Banking processes, having worked on Projects/Products such as Quantum, enabling effective contribution to project success.- Received multiple appreciations from Business/Project and Senior Management Teams for successfully delivering releases as part of Phase 1 and Phase 2, highlighting exceptional performance and value delivered to the organization.

Mettl and Wheebox are technology companies that provide AI-powered skill assessment tools, proctoring, and online assessment software.

Conducted mystery shopping audits for Swiggy to compare online ordering data with food delivery apps such as Zomato, Uber, and Food Panda. It included data points for the number of items ordered, it's packaging quality, and their delivery timings. The same food items were ordered from other platforms as well to check their quality, quantity and pricing differences.

Pune

Pitched the product to potential leads and developed the content for theapplication. Create training data for new interns and test the productso that timely updates could be given to the developer.

Bachelor Of Engineering, Information Technology

Activities and Societies: 1) Member of the Student Council 2) Social Activities Representative of the College 3) Event Co-ordinator.

Hsc, Science

Ssc