Manish Singhal Email & Phone Number

Pune, Mh, In

Pune, Mh, In

Pune, Maharashtra, India

- Managed global delivery for multiple large programs and portfolio of geographically distributed teams- Led design and implementation of a data pipeline for processing patient data, with improved performance and cost optimization, handling 25Mn rows per day, using AWS S3, Glue and Snowflake- Achieved 15% cost reduction in AWS Cloud infrastructure, implementing various cost optimization techniques- Hosted and lead multiple customer delegation visits to India offices and made multiple business travels- Liaison with other key accounts and practice units for inter department, cross team collaboration- Enabled teams to be more efficient by making value flow without interruptions through flow accelerators - Served as the primary point of contact for key customer accounts, enhancing partnership and elevating customer experience, resulting into high NPS and a 4+ CSAT rating throughout.- Defined and standardized organization-wide Project Management Office PMO and Lean Agile Center of Excellence LACE expectations, around methodologies, tools, metrics, and best practices across the Software Development Life Cycle SDLC, resulting in a 20% increase in productivity- Collaborated with horizontal practice teams for developing new services and product offerings- Owned Operational Excellence OpEx targets, P&L, budgeting, forecasting, revenue and super gross margin, resulting into strategies and approaches to optimize cost - Led teams across diverse engagement models, including staff augmentation, to higher ownership Comanaged, Project Collaboration and Managed Services- Built high-performing, cross functional, globally distributed teams, to drive business outcomes by aligning them with Product Vision and Architecture Roadmap- Orchestrated end-to-end SaaS solutions, providing expertise and Professional Services in pre-sales, sales, development, implementation, customization, customer onboarding, consulting, training and support

Pune Area, India

- Managing accounts and deliveries across multiple programs and portfolio- Product Engineering of enterprise applications and Cloud, SaaS based IoT solutions on AWS and Big Data- Primary point of contact for the customers and the account team for strengthening partnership - Technical mentoring in design and development of enterprise applications- Team mentor, with a proven track record of leading by example, helping build One Team Culture, healthy team environment, resulting into happier, motivated and more engaged team members- Defined mechanisms for teams to self assess their engineering practices maturity, to set them on a path to innovation, value addition, continuous learning and improvement- Ownership of overall organization level Agile Practices and Agile Maturity- Participate in overall architecture, solution and engineering discussion - Led Site Reliability Engineering SRE teams, ensuring seamless delivery of different classes of service, managing SLAs, SLOs, NFRs and other KPIs through comprehensive monitoring and alerting set in AWS CloudWatch, Kibana, and New Relic, ensuring real-time visibility and proactive issue resolution- Experience working with Engineering Teams using tools and technologies including AWS Lambda, API Gateway, S3, Athena, EC2, RDS, Aurora, Glue, Redshift, Snowflake, Spark, Parquet, ETL, Snowpipe, PowerBI, MSBI, OpenSearch, New Relic, ELK Elasticsearch, Logstash, Kibana, Kafka, Avro, JSON, Redis, Angular, JavaScript, Microservices, RESTful Web Services API, Swagger, BlazeMeter, JMeter, ReadyAPI, Postman, Java, Spring Boot, .NET, RDBMS, MS SQL Server, MySQL, NoSQL, MongoDB, SQL, JDBC, Bitbucket, GitHub, SonarQube, GitHub Actions, Jenkins, Docker, IaC, IaaS, Jira, Azure DevOps, Confluence, Office, SharePoint, Microsoft Project, R4J, Figma, Lucidchart, Visio, Jira Xray, TDD, BDD

Pune Area, India

- Responsible for account growth for new customer engagement to a 7Mn portfolio- Designed architecture and data model for enterprise applications following Domain Driven Design, design best practices, design patterns, design principles and data modeling- Provided solutions by applying creative, human centered, context driven Design Thinking. Identified personas, conducted empathy interviews, created process maps and baseline metrics- Pairing up with sales and finance team to handle Opportunities in CRM, Staff Loading Plan, Rate Definition, Resource Allocation for various pricing models, T&M, FP etc., and handling invoicing and accrual- Devised approaches and strategies with continuous focus on cost optimization, digital transformation with increased growth and profitability- Organized and led various governance meetings with senior leadership. Prepared and delivered executive level presentations to business and technology engineering groups- Creating Proposals/RFP’s, Statement of Work (SOW) and Master Service Agreement (MSA)- Owning operational excellence targets around Super Gross Margin, Budgeting, Forecasting, Invoicing, Accrual, Revenue Leakage, handling Opportunities in CRM, Staff Loading Plan, Rate Definition, Resource Allocation for various pricing models including T&M and FP

Pune Area, India

- Project Portfolio Management PPM and Planning with ownership of governance and project documents and artifacts- Managing and mentoring multiple distributed Agile Teams and Scrum Masters- Organizing and hosting governance meetings, including Monthly Scorecard, Senior Management Review, Global Sourcing Office Tollgate Check, Process and Quality Audits etc.- Helping in building a healthy team environment and removing impediments- Tracking and reporting metrics and KPI's (e.g. Velocity, Burndown, Defect metrics etc.)- Adhering to and attending Process and Quality Audits etc.- Creating and maintaining Dependency Board & Risk ROAM Board with risk mitigation and contingency planning- Task Allocation and monitoring, ensuring quality and timely delivery of projects- Mentoring design of new capabilities, features and enhancements- Leading DevOps for Continuous Integration, Build & Deployment- Collaborating with the Product Owner in managing the product backlog- Owning, facilitating and participating in SAFe Events and Agile Ceremonies including Program Increment (PI) Planning, Scrum of Scrums, Sprint Planning (Story Point Estimation, Capacity Planning), Sprint Review, Sprint Retrospective, Business End of Iteration Demo, Backlog Refinement Grooming, Daily Stand-ups- Leading multiple Scrum Teams as part of a large program, spread across 2 Agile Release Trains ART, on a Scaled Agile Framework SAFe transformation journey- Certified Scrum Master CSM Scrum Alliance, Certified Kanban Management Professional Lean Kanban University

Greater Minneapolis-St. Paul Area

- Owning and facilitating Agile ceremonies Sprint Planning, Sprint Review, Sprint Demo, Sprint Retrospective, Backlog Refinement, Daily Scrum Stand-up.- Collaborating with the Product Owner in managing the product backlog.- Active participation as a mentor in the IT Mentor Program at State University, USA- Tracking and reporting metrics (Velocity, Burndown, Defect Metrics etc). - Helping in building a healthy team environment and removing impediments.- Creating and maintaining Dependency Board and Risk ROAM Board with risk mitigation and contingency planning.- Adhering to and attending Process and Quality Audits etc. - Project Management, Project Planning, Estimation, Task Allocation and Task Tracking, ensuring quality and timely delivery of projects.- Mentoring design of new capabilities, features and enhancements.- Working in Ecommerce and Digital Payments domain, with integration to Payment Gateways for payment processing.- Coordinating & managing multiple offshore teams as an onsite coordinator.- Day to day client communication with regular status reporting.- Technical mentoring and reviewing design and development.- Risk Management with mitigation and contingency planning.- Ownership of project management documents including SOW, RFP, PMP, ESR, SRS, RTT, Tailoring Sheet etc.

Pune Area, India

Onsite Technical Project Manager

Pune Area, India

Module Lead, Senior Designer and Developer- Design and development of Java and J2EE based web applications- Client interaction to discuss requirements, enhancements and customizations- Analyzing requirements and the core component architecture & framework- Preparing Requirement Understanding Document, RTT etc.- Creating Design Documents (HLD/DLD) using UML Diagrams- Implementing server and client side features and enhancements- Leading modules and allocating tasks

Mumbai Area, India

Designer, Developer and Onsite Coordinator- Design and development of enterprise applications and web based systems using Java, J2EE, JSP, Servlets, Spring, Design Patterns and XML- Coordinating with the customer team in Germany to get the requirements for Audible’s German site (www.audible.de) and implementing them- Onsite coordination, managing and assigning modules and tasks to the offshore team- Requirement analysis with client interactions- Contribution to design phase (preparing HLD and DLD)- Understanding and following the SEI CMM Level 5 processes- Contributing to the complete Software Development Life Cycle SDLC- Worked on Sonic MQ event messaging architecture and Sonic ESB services

Be, Computer Engineering, University Topper, 1St Class With Distinction

Activities and Societies: Proactively conducted seminars and presentations. Member of the organizing committee for various events. Active.

Icse, Science And Maths