Utkarsh Singhal Email & Phone Number

India

End-to-end onboarding of new customers, making sure they go live and find value from the product. Maintaining the technical knowledge and organizing training/onboarding sessions for clients.Finding opportunities, suggesting new use cases by understanding the customer’s business and helping him mould his process to make the right fit for the product and in-turn closing regular upsell and upgrade opportunities.Building relationships with customers and partner accounts to get new referral business from them. Giving them online live demos, sales qualification, negotiation and closure of accounts. Providing feedback to the Product and CS team about new customer requests, working on them within the timeline to build confidence for the customers and in-turn upselling and upgrading them.

Bengaluru Area, India

Responsible for managing the Inside Sales Team in India - involves the tracking of the pipeline process and reporting on the status on a weekly basis.Scaling our Sales effort by coordinating with the Marketing team totake over qualified leads and then efficiently handle the Sales close process: from SQL to Trials to Close to Upsell.Responsible for managing retention, reducing churn and upsell to our customers.Conducting online demos for both clients and channel partners from prospecting through qualification, contract negotiation and closing.Developing a go-to-market strategy with the Marketing Team to penetrate in the EMEA and APAC Region.Recorded an increase in revenue growth by 50% by incorporating new strategies for client engagement programs and decrease in the Churn rate by 40% by introducing strategies like ‘24/5 demand on-call services’.

Pune Area, India

Setting up and detailing a sales action plan to achieve sales target required by the company on a monthly, quarterly and annual basis.Handling E2E Sales in UK, Europe and Eastern USA.Successfully penetrating and meeting sales growth and profit goals intargeted new international markets.

Pune Area, India

Understand the technical & functional aspects of the application & be involved in the pre & post sales implementation of the product, acting as a product evangelist and work very closely with the Sales Team.Being able to design product demos according to the customer’sbusiness requirements, manage customer queries regarding setup,configuration & implementation, which involved direct interaction withclients over web calls and meetings.This includes timely identifying up-sell and cross-sell opportunitiesand convert them within dedicated timelines.Understand the client-Company’s business process, foresee how acompany can integrate Screen Magic app to drive more businesseffectively and in-turn close sales, shorten sales cycle and retainingaccounts to achieve a negative churn.

Bachelor Of Engineering (Be), Information Technology

Bachelor Of Engineering (Be), Information Technology

Activities and Societies: GS of Department - Organized NRC(National Robotics Championship) which was affiliated with IIT Bombay and ARK.