Vivek Singhal Email and Phone Number
Vivek Singhal personal email
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CRM Expert with overall 15+ years of work experience in CRM domain. Working as a Business Consultant for MS Dynamics 365 implementation projects. Managing various MS Dynamics 365 CE projects and providing advice about CRM strategy, helping the company strengthen its competitive position, improve customer satisfaction, and streamline expenses. Work experience in various verticals across the globe.Specialties: Specialized in implementing different modules like Sales, Service, Marketing, etc for different users as per their practice in CRM.
Hitachi Solutions Asia Pacific
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Vice PresidentHitachi Solutions Asia Pacific Jan 2023 - PresentSydney, New South Wales, AustraliaLeading MS Dynamics 365 CE and Power Platform projects and providing advice about digital transformation strategy in SEA & ANZ! Helping companies strengthen their competitive position, improve customer satisfaction, and streamline expenses.
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Vice PresidentHitachi Solutions Asia Pacific Apr 2022 - Dec 2022Singapore
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Associate Vice PresidentHitachi Solutions Asia Pacific Apr 2021 - Mar 2022Singapore
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Senior Director - CrmHitachi Solutions Asia Pacific Nov 2018 - Mar 2021Singapore
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Director - CrmHitachi Solutions Asia Pacific Jan 2018 - Oct 2018Singapore
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Senior ManagerHitachi Solutions Asia Pacific Jan 2017 - Dec 2017Singapore
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ManagerHitachi Solutions Asia Pacific Apr 2016 - Dec 2016Singapore
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Senior SpecialistHitachi Solutions Asia Pacific Apr 2015 - Mar 2016Singapore
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Project LeadItcan Pte Ltd Sep 2014 - Apr 2015As a Business Analyst cum Functional Consultant below is a brief of my role in the projects lifecycle I have been involved in:- Requirement gathering from key business users via different means like Workshops, meetings and interviews- Participate in document reviews with the key business users and full fill the gaps- Understanding the Requirements, BRD preparation and sign off. - Preparation of Functional Specification document based on BRD’s.- Develop the Functional Scenario’s using Use cases, Traceability matrix- Preparation of Functional Test Cases and doing Functional Testing.- Participate in UAT with End Users- Prepare the Training manuals and Training end users.- Participate in Project Management and Resource Planning -
Senior ConsultantHcl Technologies Jul 2011 - Aug 2014SingaporeAs a Business Analyst cum Functional Consultant below is a brief of my role in the projects lifecycle I have been involved in:- Requirement gathering from key business users via different means like Workshops, meetings and interviews- Participate in document reviews with the key business users and full fill the gaps- Understanding the Requirements, BRD preparation and sign off. - Preparation of Functional Specification document based on BRD’s.- Develop the Functional Scenario’s using Use cases, Traceability matrix- Preparation of Functional Test Cases and doing Functional Testing.- Participate in UAT with End Users- Prepare the Training manuals and Training end users.- Participate in Project Management and Resource Planning -
Project Lead - CrmTeam Computers Jul 2010 - May 2011Role:1. Generate knowledge about current Business Process.2. Design Current Business flows3. Study Current Business Processes4. Document Business processes5. Do GAP Analysis6. Prepare test scripts for testing the configured scenarios7. Prepare End User Training Manual8. Prepare DFD’s -
Fast Tracker (Team Lead)Hcl Technologies Oct 2007 - Jun 2010Noida Area, India1. Functional Consultant (MS CRM – 4.0)2. Team Lead3. Customer service and Client Management4. Data Analytics5. People Management6. Subject Matter Expert
Vivek Singhal Skills
Vivek Singhal Education Details
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Bundelkhand UniversityMarketing
Frequently Asked Questions about Vivek Singhal
What company does Vivek Singhal work for?
Vivek Singhal works for Hitachi Solutions Asia Pacific
What is Vivek Singhal's role at the current company?
Vivek Singhal's current role is Vice President | CE & Power Platform Delivery | Hitachi Solutions Asia Pacific.
What is Vivek Singhal's email address?
Vivek Singhal's email address is vi****@****ive.com
What schools did Vivek Singhal attend?
Vivek Singhal attended Bundelkhand University.
What skills is Vivek Singhal known for?
Vivek Singhal has skills like Microsoft Dynamics Crm, Business Analysis, Crm Software, Pre Sales, Data Analysis, Functional Design, Functional Analysis, Requirements Analysis, Requirements Gathering, Technical Documentation, Technical Solution Design, Project Planning.
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