Charandeep S. Email & Phone Number

Ghāziābād Area, India

“Persona Fulcrum” is a forward thinking personality development school designed to help people create fabulous impressions at the same time bolstering their presence to a level where their personality gives them an added advantage. We offer the kind of advice and trainings that can help people land the appropriate job, get promotion, and find someone to love or just feel supremely confident about them. A radiant presence is a rarity in today’s world, we have chalked out trainings and Personality upgrade programs that will help individuals take a turn in their minds and help them adapt to the ever changing world in terms of developing and multiplying their personality and overall persona.www.personafulcrum.com

India

Atlanta Metropolitan Area

Marlborough, Massachusetts, United States

IT Boutique Consulting Sales....Sourcing, Recruitment, Staffing Sales

Bengaluru, Karnataka, India

India

Hayward,Ca

Edison, Nj

• Work on Market research and analytics to create a rich database of potential customers.• Make cold calls to the prospective customers and get staffing business.• Seamlessly communicate with client and internal stakeholders alike• Deliver speedy, efficient service and support to our Enterprise clients • Monitor client health (using an advanced customer health platform), diagnose problems, and respond strategically • Provide clients with coaching, education, and guidance to improve adoption of the Diasparks services and products and services by each and every customer - and their colleagues!• Focus with laser-like precision on exceeding your customer’s expectations, offering valuable add-ons specific to them, and always look for ways to solve a problem better

Provo, Utah Area

• Management of an IT Service Delivery team to deliver services to Client’s as per agreed contract.• Definition of service level agreements (SLA’S) related to contracted services.• Ensure SLA’s in terms of Infrastructure and IT based requirements are achieved and client expectations are met (or exceeded).• To build services relationships with clients.• Training the team of recruiters on various technology Plattforms.• Establish key performance indicators for tracking service performance and optimization.• Ensure quality and profitable services are delievered and performed to the agreed SLA.• To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.• To provide reports to an agreed schedule (or on request), including management and account performance reports.• Conduct client service review meetings; areas covered will include performance reports, service improvements, quality and processes.• Perform account management duties for assigned portfolio of clients.

Mohali, Pb

UK Mobile Applications sales Project.Worked and managed the Mobile apps practice for the UK clientele.Sold Be spoke Android,IOS mobile applications to various industry domains which included,Restaurant, Gyms,Gastro bars etc.Captus (Data-management UK Sales project)Sold 360 degree Data management applications to various industries across UK.• Data Capture.• Data Cleaning.• Data Research.• Digital Capture• Emoderation• Squarepegs, US and UK Staffing • Design the selection matrix for choosing the optimum recruitment channel and recruitment source• Explore the market best practices in the recruitment and staffing and implement appropriate best practices in the organization• Build a quality relationship with the internal customers and external recruitment agencies• Monitor and constantly reduces the costs of the recruitment process• Set the social media communication strategy for different job profiles and functions in the organization• Conduct job interviews for the managerial job positions (or key jobs in the organization)• Monitor the labor legislation and implements required changes to keep the process compliant• Manage and develops the team of HR Recruiters• Act as a single point of contact for managers regarding recruitment topics• Design training recruitment for HR Recruiters and line managers

Mumbai Area, India

• Interacted, developed, Vendor network and got the Citizen,Green Card,TN , H1B/OPT candidates placed in quick turnaround time.• Gathering requirements for consultants from Tier-1 Vendors of clients, Job portals and other networking techniques.• Submitting the candidates for the suitable positions and following up regarding the rates and client interviews.• Closing the best deals.• Updating and maintaining the database for future requirements, generate daily reports and update them.• Negotiated on project start,rates and duration.• Used Job Portals such as Monster, Career Builder, Dice, etc.• Proved to be successful, consistent and contributing heavily in a high- paced, challenging work environment

Mohali,Punjab

Fielded inbound contacts (voice/email, etc.).Focused on delivering a positive customer experience according to Dell standards.Responsible for pre-sales and post-sales service to customers.Facilitated customer order fulfillment. (CRA, MCR)Monitored and tracks issues to ensure accurate resolution.Provided direct product/service advice and guidance to customers.Recorded and coordinated the status of equipment returns, replacements, sales orders, delivery schedules and financial transactions.

Chandigarh Area, India