Lead Business insurance Data and Analytics team and layout/ execute a roadmap for Business Insurance to support company goals

Release Train Engineer for a Distribution APEX/MAPLE Program Train.Coach and assist teams with Agile Transformation - business and IT to transform to Scale Agile and execute the Legacy Transformation program.Provide SF Platform Governance, Devops - CICD setup guidance, part of the Agile Transformation Leadership team, assist with LPM setup.Build and execute Distribution Transformation Roadmap.

Defined a roadmap for Business Insurance Service Center Modernization to implement Salesforce CRM for telephony, chat, quoting/policy system, back office documents OCR/email workflow integration. Built the CRM solution following Scale Agile cadence and in incremental value delivery model. Did a dual role of architecting and laying out the roadmap and transitioned to an RTE role to coach and guide teams with implementation.

Lead IT development team for Exclusive and Independent Agent channel Front end applications. Oversee work allocation to multiple vendors and execute contracts to ensure quality deliverable measured with KPI's and SLA's. Understand the business/functional benefit and provide thought leadership to define solutions. Align IT delivery strategy to business vision. Work on people empowerment in the organization which naturally leads to high employee engagement which helps in moving the organization forward.

Taking over the EA Core 29 states Commercial Business IT development team across 2 major vendors. Overseea) Monthly Enhancements, Bug Fixes, Compliance changes in Business Insurance Express (PEGA based front end)b) Deliver multi various special projects - latest PEGA 5.5 to PEGA 6.3 Upgrade with significant business benefits, ISO Prefill, Sub Agreement, HATS upgrades etcc) Managing the teams artifacts, code delivery etc on PEGA PRPC 5.5/ 6.3, Java, Mainframe/ COBOL, DB2, Oracle.

Farmers Insurance Co SAP FSCD Billing System Program Manager

Project Manager - Build and deliver Billing Middleware application that integrates SAP FSCD (Collections & Disbursement) with Legacy/Policy Processing (Auto/Home).