Jitender Singh Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

Rotterdam, Zh, Nl

ANYWHERE365 is driving digital transformation with a unique spin on CX - an omnichannel enterprise dialogue management and cloud contact center platform built on the Microsoft stack for the Microsoft ecosystem allowing you to extend your UCC infrastructure and investments (think "MSFT Teams") seamlessly to deliver phenomenal customer experiences.➤ Driving rapid growth and expansion in the Americas➤ Drove 180% ARR revenue growth in 1 year with large, new logo acquisitions, F500 and SLED clients.➤ Implemented sales plans, managed key account pipelines & dashboards while addressing channel conflicts.➤ Increased average sales from $30K to $100K➤ Established presence in North America for the European start-up, recruited and scaled a cross functional team including high performing inside and field sales, pre-sales engineering, delivery and support teams.➤ Directed the GTM strategy for North America with matrixed responsibility for marketing, delivery and support. ➤ Recruited and onboarded strategic channel partners such as NTT, BT, AudioCodes, Ribbon, EvolveIP, Intelisys etc.➤ Strengthened in-region ISV alliance with Microsoft with Co-sell status for rapid demand generation.➤ Increased sales velocity by 3X and reduced CAC by 23% by transforming the sales motion and leveraging partnerships.

Nowhere, Us

A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. ➤ Managing $100M+ SaaS business P&L including strategy, product portfolio, marketing, partnerships & alliances and global sales➤ Drove high impact sales worldwide, growing revenue by 30% and YoY EBITDA by 30% with $29M in net new revenue within 18 months➤ Expanded into new territories and markets in North America and Europe➤ Won significant new logos with $MM TCV within 12 months➤ Led complex transformation projects leveraging AI, ML and IOT driven self-service, analytics and automation.➤ Established and enhanced the systems integration practice with consulting and business advisory services, application modernization and multi-cloud migration services, staff augmentation, DevOps, professional and managed services.

Morristown, New Jersey, Us

➤ Spearhead growth of Avaya’s cloud solutions business from zero to $280M in ARR.➤ Closed cloud deals valued at $80M+ with F500 enterprise customers including GE, Pfizer and DuPont. ➤ Successfully led and closed the largest cloud deal ever for Avaya with 100,000+ seats, effectively more than doubling the number of seats on the Avaya cloud platform➤ Led global sales teams. Managed $200M pipeline of cloud opportunities. ➤ Enhanced relationships with key partners including AWS, Google, AT&T, Verizon, VMware, IBM ➤ Developed solution and services roadmap jointly with strategic customers and managed the entire life-cycle of the partnerships: Strategize, Identify, Engage, Create, GTM, Governance.➤ Developed and implemented Organizational Change Management framework encompassing the cloud journey.➤ Transformed the GTM motion from a product-centric to a services-led, consultative engagement.➤ Established cloud governance models, KPI’s, application modernization and cloud migration roadmaps, RACI and operational models aligned with targeted business outcomes.➤ Promoted open industry standards, open-source technologies and agile development strategies leveraging re-platforming, refactoring, rehosting and microservices for a seamless transformation.➤ Led the acquisition of 'Spoken Communications' - the foundation for Avaya's next generation omni-channel public cloud platform. ➤ Exceeded targets and closed numerous deals at a rapid pace, outpacing growth in other parts of business and generating $MM in recurring revenue through highly lucrative multi-year contracts.

Morristown, New Jersey, Us

Accountable for Avaya’s cloud solutions business, including go-to-market strategy, technology and solution management, strategic partnerships, M&A, sales, marketing and channel programs.Responsible for developing and accelerating the adoption of cloud solutions by customers and channel partners globally.➤ Launched ‘AvayaLive’ branded suite of SaaS cloud offers for collaboration, video and contact center applications. Established partnerships and product integration roadmaps with leading technology companies.➤ Launched Avaya's first pure, natively multi-tenanted, omni-channel contact center public cloud targeted to the BPO's (Business Process Outsourcers) and Enterprises. Responsible for GTM and technology strategy, pricing, sales and marketing. ➤ Drove business transformation across Avaya to align people, processes and technology to support cloud-based recurring OPEX revenue streams.

Morristown, New Jersey, Us

Led team responsible for selling new products and services to existing and new partners. Managed global sales and business development team, including establishing and promoting accountability for results. ➤ Exceeded sales quota. Recruited and engaged channel partners, generating $70M in new business over 2 years for next generation unified communications, collaboration, contact center, video and data networking solutions and services.➤ Led sales enablement and new product introduction for SI / SP channel for cloud portfolio, including developing sales incentives and promotions. ➤ Exceeded channel enablement metrics and sales targets achieving 20% YoY growth.

Espoo, Southern Finland, Fi

Led sales and business development for media and entertainment practice for Americas. Founded and grew business by identifying, pursuing and securing new accounts in North America, including major league sports franchises, advertising agencies, and media and entertainment companies.➤Secured business from leading companies, including NFL, NHL, NBA, Publicis, Havas, Interpublic Group, Disney, ESPN, NBC, CBS, HSN, Travel Channel, and others.➤Served as founding member and sales / business development leader of Geopeper, a hosted and managed location-based geofencing application and Voolant, a multicasting solution to deliver personalized on-demand HD video to consumers, both entrepreneurial efforts funded by Nokia Ventures to commercialize Bell-Labs technologies.

Espoo, Southern Finland, Fi

Maintained P&L responsibility for launching and managing $45M business venture to establish and nurture community of application developers creating new applications to be sold in conjunction with platforms.➤Launched 6 mobile media applications adding $25M to top-line growth and reducing time to market by 12+ months.➤Conceptualized and launched global ‘Application Developer Exchange’ program, an industry-leading partner ecosystem with 1000+ developers to create and implement solutions and services integrated into Nokia's portfolio.

Kista, Stockholm, Se

Drove multimedia applications and content solutions, hosted and managed services sales from zero to $25M in 2 years with multi-year contracted value exceeding $100M. Established new, profitable revenue stream. Partnered with AT&T Wireless to develop and bring to market 3 new communication applications: Multimedia Messaging (MMS), IMS based Push-to-Talk (PTT) and Unlicensed Mobile Access (UMA).

Kista, Stockholm, Se

➤ Lead Business Analyst – Vodafone Plc, Newbury, UK (2001)➤ Sales / Account Manager (KDDI Account), Tokyo, Japan (2000-2001)➤ Business Development Manager, Stockholm, Sweden (2000)➤ Regional Sales Manager (Western US), California, US (1999)➤ Reliability Engineer (Mobile Phones), Virginia, US (1998)

Executive [Mba] Education

Ms, Mechanical Engineering

Be, Mechancial Engineering