• Conducted a Design Thinking workshop for the leadership team to identify and solve pressing problems, improving team dynamics and problem-solving capabilities.• Implemented new branding guidelines for SAP Enterprise Cloud Services EMEA South, significantly enhancing customer engagement and brand consistency.• Developed visual materials, including videos, presentations, and image campaigns, collaborating with global and regional leaders.• Designed the UI for the team’s SharePoint web page, improving user experience and accessibility.• Developed onboarding programs and materials, ensuring a seamless integration for new joiners.

Designer:• Managed the design and development of Special Edition vehicles, increasing production by 50,000 units due to high market demand.• Conducted trend research, including user profiling, persona, mood boards, and focused group surveys to inform design decisions.• Led field visits and observational studies to understand user behaviours and market needs, translating findings into actionable design briefs and styling directions.• Acted as a liaison between engineering, manufacturing, and external vendors to ensure seamless production sign-offs and quality control.Trend Researcher:• Conducted comprehensive market research to forecast colour trends and design preferences for new vehicle segments.• Synthesised research data to create user persona and journey maps, guiding the design process to meet user needs and preferences.

• Acquired 7+ university contracts in 5 months, driving the CADD Centre from 0 to 1 with over 1000+ technical students enrolled.• Presented CAD training services to thousands of technical students, enhancing brand visibility and student enrollment.• Organised and conducted workshops for technical students and potential clients, upselling CAD courses and increasing engagement.• Maintained liaison with stakeholders, coordinated employee activities, and managed the overall operations, driving business growth and success.

• Provided CAD training to engineering students, focusing on NX CAD and Catia V5 software, fostering technical skills development and improving student competencies.