Mona Singh Email & Phone Number

Cary, NC

User experience and product management. Clients: BB&T (now Truist) and CareAnywhere (now Brightree LLC.)Seasoned product manager focused on understanding customer and business needs in order to deliver long-term solutions and products to effectively meet those needs.*Intellectual Property*I provide solutions for augmented reality, virtual reality, and.

Raleigh-Durham, North Carolina Area

Redesigned the Demand Chain Management application and CRM applicationDeveloped extensive user interface guidelines for the development teams

• Conducted user and market research, using qualitative and quantitative methods, including ethnographic research, in-context interviews, facilitated work sessions, focus groups, surveys
• Translated customer needs into user stories and scenarios and product requirements. Prioritized the requirements in the Agile Backlog and created Agile Release Plans
• Led cross-functional Agile teams to roll-out and deliver eCommerce and SaaS software suites
• Responsible for consistency across product lines

• Filed over 25 patent applications relating to developing user-centric multimedia applications for mobile computers, digital cameras, camera phones, and portals
• Led effort to develop next-generation technologies for user experience on mobile devices
• Conducted infringement analysis on patent portfolio in wireless, Web, camera technologies
• Conducted detailed infringement analysis of the patent portfolio.

• Responsible for all aspects of product management including business analysis, requirements gathering, interaction design, functional specifications, application architecture, interface prototyping, usability testing.
• Specified and managed a Java-based product suite to aid physicians in creating XML structured dictionaries for improved access from hospital databases and medical equipment data logs
• Specified and managed the development of a platform for context-sensitive wireless applicationsTechnology and Patent portfolio sold to Scenera Research (then to Facebook.

• Conducted market segmentation, acquired competitive intelligence; developed product strategies for product suites including roadmaps and lifecycles
• Identified market requirements for phones and application platform; championed the development of innovative applications to meet market requirements
• Led projects; created project plans, schedules, and risk assessments; developed ROIs for usability improvements of several products; managed on-site, off-site, and off-shore software developers
• Served as a user advocate, developing usability guidelines and standards for the development staff; served as a usability evangelist to senior management;
• Championed, designed, and managed the User-Centered Design Lab to facilitate requirements gathering and product evaluation (several other Ericsson sites used this lab as a model); conducted usability testing on.
• Produced requirements and high-level specifications

• Designed spoken (voice) dialogue tool for accessing structured and unstructured databases using a commercial speech recognition engine; specified APIs to build speech-enabled applications

Austin, Texas, United States

Knowledge based natural language processing.

Ma., Ph.D.

Education record