As an Inside Sales Associate at Accenture, I work with a global team of professionals to provide innovative solutions and services to our clients. I use my marketing communications and customer relationship management (CRM) skills to generate leads, nurture prospects, and close deals. I also leverage my computer systems networking and telecommunications knowledge to understand the technical needs and challenges of our customers and offer them the best-fit solutions.I graduated from Algonquin College of Applied Arts and Technology with a Diploma in Computer System Technician in Jan 2020. I have more than six years of customer service experience in various sectors, including retail and gas station. I am proficient in several computer applications and experienced at multi-tasking in a hectic work environment. I am a self-motivated worker who can be relied on to complete tasks accurately and independently. My goal is to continue to learn and grow as a sales professional and contribute to the success of my clients.
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Billing Support AgentEnbridge GasOttawa, On, Ca -
Customer Service RepresentativeEnbridge Gas Jul 2024 - PresentSt. Catharines, Ontario, Canada -
Inside Sales AssociateAccenture May 2022 - Nov 2024St. Catharines, Ontario, Canada•Source new sales opportunities through outbound cold calls and emails on CRM to 180 clients in each quarter.•Provide functional and technical support for resolution of customer problems, incidents and queries with Meta Ads Manager.•Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.•Understand customer needs and requirements to achieve their advertisement goals by analyzing different KPIs and metrics to reduce the ad spend by 30% on a quarterly basis.•Engage with client teams to allocate budgets and provide technical resources and information to run their ads smoothly during different times of the year. -
Assistant ManagerCircle K Aug 2020 - Feb 2022Lower Sackville, Nova Scotia, Canada•Managed daily operations including scheduling, managing payroll, cash handling and delegating tasks as needed.•Increased 30% of Q3 and Q4 revenue growth via strategic planning and innovative cross selling strategies in 2021.•Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.•Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.•Handled customer service by dealing with complaints and answering customer questions.•Developed and managed employee schedules, balancing individual requests and requirements with business needs. -
Customer Service RepresentativePetro-Canada Fuels Jan 2018 - Jul 2020Ottawa, Ontario, Canada•Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.•Operated cash register for cash and credit card transactions with 100% accuracy.•Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.•Restocked, arranged and organized merchandise in front lanes to drive product sales.•Answered questions about store policies and concerns to support positive customer experiences.
Navdeep Singh Education Details
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about Navdeep Singh
What company does Navdeep Singh work for?
Navdeep Singh works for Enbridge Gas
What is Navdeep Singh's role at the current company?
Navdeep Singh's current role is Billing Support Agent.
What schools did Navdeep Singh attend?
Navdeep Singh attended Algonquin College Of Applied Arts And Technology.
Who are Navdeep Singh's colleagues?
Navdeep Singh's colleagues are Dave Morton, Anwar Jamal, John Mcdonald, Linda Kingston, Jason Sansone, Paul Flandorfer, Mike Capano.
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Navdeep Singh
Permanent Resident In Canada Java Software/Fullstack Developer Restful Apis | Microservices | Docker | Hibernate Orm | Jira | Kubernetes | Javascript | Aws | Spring Boot | Angular | Sql Databases | Git | JenkinToronto, On
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