- Leading end to end digital transformation for Vistaar Financial Services with the goal of meeting the organisation top line and bottom line.- Aligned organization technology roadmap w.r.t business growth, operation efficiency, customer experience & policies and compliance.- Key projects/initiatives digital & paperless customer journey, setup of integrated legal eco system, faster turnaround with no code platform, setup of fully integrated fintech eco system, in system approvals, deviations and query, digital agreement signing, online disbursement, setup of account aggregator, self-journey for existing customer, omni channel customer experience.- Cyber Security Roadmap, SOC, EDR, DLP- Cloud assessment and roadmap

• Implemented 20+ new logos ( NBFCs, HFCs, Credit unions, Banks) in last 1.5 years• Handling SaaS Business across various countries – India, Australia, Malaysia, Vietnam, Indonesia• Played key role in achieving 125% growth YOY• Achieved revenue growth 120% for the year. • Innovation in reduction of Implementation cycle for cloud activation• Managed Partnerships - Channel, Sales, Cloud and Implementation• Highest Customer retention through Upgrades, Digitization, Value Advisory, FAQ• Engineered multiple innovations across Business Development, Implementation and Engagement.• Implemented FinnOne Neo digital lending technology stack integrated with Payment Gateways, NSDL, CERSAI, CKYC, NPCI, Banks, Insurance, Credit Bureau, Karza, Digio, Bharat Pe, Perfios, GeoTracker, WhatsApp for real-time exchange of information.• Successfully managing and mentoring 100+ skilled resources.

• Incubated Transaction Banking Implementation vertical (FinnAxia Implementation) bossiness unit from the scratch at Nucleus).• Managing customer relationship, account and program management • People growth from 3 to 80, directing, leading and motivating workforce.• Transformed transaction-banking business of various bank.• Managed Partnerships - Channel, Sales, Cloud and Implementation• Engineered multiple innovations (Auto build, Auto deployment, Test automation).• Implemented FinnAxia Neo digital lending technology stack integrated with various core bank (Finacle, T24, BaNCS and ESB) for FT, NEFT, RTGS, SWIFT messages, Netbanking, SMS/E-Mail, Cheque and DD printing.• RFI/RFPs – Worked on numerous winning RFI, RFP Response. Innovative way of handling each proposal and presenting management philosophy etc.

- Customer and Account Management- Project planning, scoping, estimation, tracking, within pre-set budgets and deadlines; managing entire gamut of tasks pertaining pre-sales, deal pursuit, solution architecture, partner and third party integration of medium to large engagements.- Handling (Onsite / Offshore) Delivery and Program Management for deliverables of concurrent projects in geographically dispersed locations.- Assisting the Account Manager in various aspects of the day to day account management and engagement management activities; defining escalation / response / resolution time for reported problems on the basis of criticality.- Directing, leading and motivating workforce; imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency- Driving efforts for Implementation and development activities.- Managing all phases of the SDLC including design, development, testing, troubleshooting, debugging and software implementation, warranty and support at client location.- Achieving customer satisfaction by ensuring compliance with service quality norms and building the brand image by exceeding customer expectations.- Mentoring team members; deploying associates as per their skill levels, monitoring their performance and supporting their development.- Creating and reporting performance metrics to various stakeholders in the program.- Responsible for performing the gap analysis for both the projects and suggesting key process and technology improvements.- RFI/RFPs – Worked on numerous winning RFI, RFP Response. Innovative way of handling each proposal and presenting management philosophy etc.

- Involved in preparing the Project Plan and resource management.- Implementing the project plans as per the set deadlines- Requirement understanding with intensive client engagements and meetings on daily basis.- Requirement analysis and high level design on both technical and functional fronts.- Documentation review of all assigned activities i.e. technical and functional specifications, high level design/solutions etc.- Coordination with third party vendors and review their outputs- Offshore coordination and knowledge transfer on daily basis.- Design and Implementation review.- UAT planning and coordination with third party vendors.- Responsible for performing the gap analysis for both the projects and suggesting key process and technology improvements.- Creating and managing project plans, quality plans, risk management plans using MS Project- Responsible for project scope, cost, quality, communication and risk management plans

- Understanding the technical & functional specifications.- Impact Analysis- Designing, developing, testing, troubleshooting and debugging of the applications.- Managing smooth implementation and testing of the application at client location.- Providing post-implementation, enhancement and maintenance support to client for application.- Handling all software release installs to test, training and production databases.- Managing the maintenance and improvement of production, archive Oracle database.

- Understanding the technical & functional specifications.- Impact Analysis- Designing, developing, testing, troubleshooting and debugging of the applications.- Managing smooth implementation and testing of the application at client location.- Providing post-implementation, enhancement and maintenance support to client for application.- Handling all software release installs to test, training and production databases.- Managing the maintenance and improvement of production, archive Oracle database.