Nupur Singh ☁ Email and Phone Number
Nupur Singh ☁ work email
- Valid
- Valid
Nupur Singh ☁ personal email
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Support operations and oversee Quality & Project Governance processes. Manage the team to perform within deadlines and goals while also meeting quality control requirements and sustaining high customer satisfaction. Assisted Fortune 500 organisations achieve Business Transformation through their Salesforce implementations Client Servicing experience with 60+ global clients on their Salesforce implementations for Education, Nonprofit, Real Estate, Healthcare, High Tech and BFSI domains 10+ years of Project Delivery, specialising in CRM & CPQ project delivery Managed multi-size project teams, ranging between 2-50 members Conduct regular Feedback & Quality Reviews to enable the organization to perform above standard Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to the executive office Responsible for Client Success Spearheaded successful internal training programs for 400+ employees Evaluated employee performance on a monthly basis and coached and trained accordingly, increasing quality of work and employee motivation Collaborated with the Sales team to work on 100+ Pre-Sales Opportunities, with key involvement at all stages of the Sales cycle Developed and managed the top performing teams in last two organisations Mentored skills development of over 40% of team management staff currently in place, which contribute to overall revenue and sales targetsSpecialities: Project Delivery on CRM, Salesforce and CPQ Handling multi-million-dollar Salesforce projects Client Success through Business Transformation for Global Organizations Skills Development & Mentoring for Team Members Manage Delivery Operations to ensure P&L Targets are constantly met Strategic Decision-making for Organization Hiring, Delivery Quality Compliance, Customer Satisfaction (C-SAT), Pre-Sales & Bid Management
Bluvium
View- Website:
- bluvium.com
- Employees:
- 25
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Salesforce Practice HeadBluvium Sep 2022 - PresentPune, Maharashtra, India -
Associate DirectorEternus Solutions By Infobeans Apr 2022 - Sep 2022Pune, Maharashtra, India
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Delivery ManagerEternus Solutions By Infobeans Apr 2020 - Mar 2022Pune, Maharashtra, India
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Iso-OfficerEternus Solutions Private Limited Mar 2018 - Apr 2020Pune Area, India•Responsible for establishing, implementing, securing, maintaining and continually improving Quality Management Systems (QMS), Information Security Management Systems (ISMS) integrated in Information Security and Quality Management Systems (IQMS) through designing appropriate policies, procedures and controls for maintaining, securing and improving services, products and processes•Develop policies, procedures and standards in accordance with the requirements of respective Standards to ensure security, confidentiality and privacy of information, consistent with organizational Information security policy•Delegate any required responsibilities to any other personnel, internally or externally•Monitor & report on any information intrusion incidents and activate strategies to prevent further incidents•Work with information custodians to ensure that information assets have been assigned appropriate security classifications•Implementing any changes as per the change management procedure•Approval on update of information asset inventory register•Identifying the classification level of information asset•Defining & implementing appropriate safeguards to ensure the confidentiality, integrity, and availability of the information asset•Assessing & monitoring safeguards to ensure their compliance and report situations of non-compliance•Information Access Management•Coordinating with the Top Management / Steering Committee for adequate resources essential to establish, implement, maintain / control, secure and improvement of the IQMS.•Monitor & report on any degradation in the IQMS and strategize to prevent further degradation & improving the quality in respective process, product or service•Assessing & monitoring safeguards to ensure their compliance & report situations of non-compliance•Reporting on the performance of IQMS to top management / steering committee for review & as a basis for improvement of the IQMS
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Project ManagerEternus Solutions Private Limited Apr 2019 - Mar 2020Pune Area, India
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Sr. Technical LeadEternus Solutions Private Limited Apr 2017 - Mar 2019Pune Area, India
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Technical LeadEternus Solutions Private Limited Apr 2016 - Mar 2017Pune Area, India
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Associate ManagerEternus Solutions Private Limited Apr 2015 - Mar 2016Pune Area, India
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Technical LeadEternus Solutions Private Limited Apr 2014 - Mar 2015Pune
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ExecutiveEternus Solutions Private Limited Dec 2012 - Mar 2014
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Project LeadI-Valuebridge, Pune May 2011 - Dec 2012Pune Area, India
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Marketing And Business Development AssociateAlcove Technologies Apr 2010 - Jul 2010Handled client relations, vendor management, business development and product management for the company.
Nupur Singh ☁ Skills
Nupur Singh ☁ Education Details
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It Business Management -
Computer Technology/Computer Systems Technology -
M.G.D. School, Jaipur -
Don Bosco Academy, PatnaSenior Secondary
Frequently Asked Questions about Nupur Singh ☁
What company does Nupur Singh ☁ work for?
Nupur Singh ☁ works for Bluvium
What is Nupur Singh ☁'s role at the current company?
Nupur Singh ☁'s current role is Salesforce Practice Head @ Bluvium.
What is Nupur Singh ☁'s email address?
Nupur Singh ☁'s email address is nu****@****ons.com
What schools did Nupur Singh ☁ attend?
Nupur Singh ☁ attended Symbiosis International University, Symbiosis International University, M.g.d. School, Jaipur, Don Bosco Academy, Patna, The Johns Hopkins University.
What skills is Nupur Singh ☁ known for?
Nupur Singh ☁ has skills like Requirements Analysis, Client Relations, Pmo, Crisis Intervention, Project Governance, Business Development, Client Liaison, Market Research, Agile Methodologies, Salesforce.com Certified Administrator, Business Analysis, Vendor Management.
Who are Nupur Singh ☁'s colleagues?
Nupur Singh ☁'s colleagues are Ashwini Borse, Rojeena Shrestha, Puja Yeole, Shubham Patil, Tarun Methwani, Keshav Sethi, Pooja Jadhav.
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Nupur Singh
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Mumbai -
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