Om Singh Email and Phone Number

1. Lead Generation: Identifying and generating leads through various channels, such as cold calling, email campaigns, networking, referrals, and attending industry events. Building and maintaining a strong pipeline of potential clients.2. Client Acquisition: Engaging with prospective clients to understand their needs, pain points, and business requirements. Presenting the company's products or services and demonstrating how they can meet the clients' needs.3. Relationship Building: Nurturing and strengthening relationships with existing clients, ensuring client satisfaction, and seeking opportunities for upselling or cross-selling.4. Sales and Negotiation: Conducting sales presentations, demonstrations, and negotiations to close deals. Understanding client objections and effectively addressing them to secure business partnerships.5. Strategic Planning: Developing and implementing business development strategies and action plans to achieve sales targets and company growth objectives.6. Collaboration: Collaborating with internal teams such as marketing, product development, and customer support to align strategies and ensure a seamless customer experience.7. Partnerships and Alliances: Exploring partnership opportunities with other organizations to expand market reach and drive mutually beneficial business ventures.8. Customer Feedback: Gathering feedback from clients and prospects to understand their evolving needs and preferences, providing valuable insights for product/service improvement.9. Client Relationship Management (CRM): Utilizing CRM tools and systems to manage leads, track interactions, and ensure effective communication with clients.10. Continuous Learning: Staying updated on industry best practices, new technologies, and business development techniques to remain competitive in the marketplace.

. Working With leading Staffing & Consulting Companies serving top-notch and Fortune 100 clients from various industries like Telecom, Banking & finance.• Experience in dealing with almost all types of authorized consultants in H1B, EAD, US Citizen & Green Card Holder.• Skilled in interviewing and placing qualified candidates.• Recruited professionals to fill contract/permanent positions at variety of levels.• Experienced with implementing clients .• Responsible for strategically sourcing consultants mainly in the functional, Financial and technical space for client requirements.• Expert with Outlook.• Created accurate job profiles and strategically identified appropriate job boards to attract to talent.• Conducted technical Pre-screen and interviews, making appropriate recommendations to clients.• Knowledge and experience of Tax Terms on Corp to Corp, W2.• Knowledge and working experience in job portals like Dice, Monster, and LinkedIn.• Good relationship builder with preferred vendors.• Excellent interpersonal, oral, and written communications skills.

As an Assistance Team Lead Customer Support Executive, my role extends beyond providing direct customer support. I am responsible for leading and managing a team of customer support executives, ensuring efficient and effective customer service delivery. Here is a summary of the experience typically associated with this designation:Leadership and Team Management: As an Assistance Team Lead Customer Support Executive, I have demonstrated strong leadership skills by effectively managing a team of customer support executives. I provide guidance, support, and mentorship to team members, fostering a positive work environment that promotes collaboration, productivity, and professional growth. I assign tasks, set performance targets, conduct regular performance evaluations, and offer constructive feedback to ensure the team meets or exceeds key performance indicators.Customer Service Expertise: Along with team management responsibilities, I possess extensive customer service expertise. I have in-depth knowledge of the company's products or services, policies, and procedures. I support my team by sharing my knowledge and providing guidance on complex customer inquiries or issues.Quality Assurance: I implement and monitor quality assurance processes to ensure consistent service delivery and adherence to company standards. I review customer interactions, such as calls, emails, and chat transcripts, providing feedback and coaching to team members to improve their performance. I conduct regular quality audits, identify training needs, and implement corrective measures to enhance the quality of customer support.As an Assistance Team Lead Customer Support Executive, I am dedicated to leading a high-performing team, ensuring exceptional customer support, and driving customer satisfaction. My leadership skills, customer service expertise, training and development abilities, performance