• Drove employee lifecycle management including recruitment, talent development, workforce planning, performance management, employee relations, succession planning, and separation management along with administrative functions.• Implemented a new employee recognition program for an increase in employee morale & motivation, as evidenced by positive feedback and increased productivity.• Spearheaded the restructuring of the performance appraisal system, leading to an improvement in the accuracy and effectiveness of performance evaluations.• Drove a new employee feedback mechanism resulting in an improvement in overall employee satisfaction and engagement levels within the organization.• Drove the restructuring of the onboarding process, reducing onboarding time and increasing new hire satisfaction.• Introduced a competency-based recruitment approach that reduced time-to-fill and improved the quality of hires.• Developing, updating, and maintaining HR policies and process manuals to ensure compliance and operational efficiency in line with management guidelines.• Implementing strategic plans, programs, and systems to achieve organizational goals, driving policy development and execution through structured processes.• Establishing HR Shared Services, Systems, and Processes to enhance operational efficiency and productivity using in-house applications.• Conducting HR surveys and employee interface surveys to gather feedback and utilize insights for organizational development initiatives.

•Lead and direct the Human Resource team to deliver a comprehensive HR service to the business•Employee Relations managing absence, disciplinary, grievances, sickness etc. measure employee satisfaction and identify areas that require improvement•Performance Management: coaching managers on performance management issues and processes•Training: Implementing the training and development agenda; identify areas that need attention and improvement•Leads the creation of a recruiting and interviewing plan for each open position identifying effective sources. Efficiently and effectively assist in filling open positions•Overseeing the management of complete recruitment lifecycle for sourcing the best talent from diverse sources after identification of manpower sources•Participates in surveys to ensure pay scale complies with changing laws and regulations and meets organizations objectives•Assist in bench marking positions against market to ensure competitive compensation.•Policy & procedures implementation of new HR policies, procedures and processes•In conjunction with the senior management, ensure all company policies and procedures are up to date in line. Ensure line managers are up to date with changes to any policies.•Interfacing with heads of department for implementing HR policies & procedures inline with core organizational objectives•Effectively managing welfare measures, employee get together, team building etc to enhance motivation levels and productivity etc•Working with senior managers, coaching them and advising on all people issues•Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills•Establishing two way formal as well as informal internal communication channels to bring transparency in industrial relation system•Conducts new employee orientations to ensure employees gain an understanding of benefits. •Reward advise and support employees on company benefits

HR Strategy & Policy Implementation: - Adhering to management guidelines, has designed and drafted new HR polices, process manuals and update it time to time. Overseeing and participating in the development of policy documents and reports.Organizational Development : - Driving HR Surveys & Employee Interface Surveys. Worked on Survey’s and strategizing the progress path through Industry Mapping & Best practices. Work with senior managers, coaching them and advising on all people issuesPerformance Management system: - Designed and implemented performance management policy & process including promotion criteria’s, assessment procedures & increments based on performance. Conducted sessions for Performance appraisal and goal and Objective setting exercise. Coaching managers on performance management issues and processes.Employee Communication & Engagement: - Driving and executing the Communication plan such as Skip Meetings and Open Forums. Employee engagement best practices through various Councils like Monthly Celebration, Sports, Medical check-ups, team building, annual day etc. Implementation of HR Connect initiatives (Open houses, one-on-one), to ensure communication.Talent Acquisition, Talent Management and Retention: - Overseeing the management of complete recruitment lifecycle. Planning human resource requirements in consultation of heads of different functional and operational areas and conducting selection interviews. On boarding, Induction & Attrition Management: - Designed Induction Program, Scheduling, deciding what, who, how & when of Induction. Inducting new joiners and making them aware about the organization and HR policies and processes. Designed Induction manual – a ready reckoner for a new hire and a capsule of all information. Conduct attrition analysis. Participate in formulation of action plans on the basis of the analysis.

Handling entire gamut of HR

Fresher EngagementInduction Management:Responsible for the Management of Induction process for fresher population. Involved in designing Induction Program, Scheduling, deciding what, who, how & when of Induction.Giving Induction sessions to the new trainee and making them aware about the organization and HR policies and processes.Worked on campus portal - one stop shop for all offered fresher candidates, online quiz, various levels of organizational information etcDesigned Induction manual - a ready reckoner for a new hire and a capsule of all information.Analysis on various fields (Allocation, utilization, Induction effectiveness, attrition etc.).Employee Relations:Responsible for employee relations of fresher population in the respective business groups. Activities range from employee communication and contact, query management, investigations, and talent.Conducting engagement event and town hall for fresher populations. Attrition Management /Exit Formalities:Conduct Exit Interviews and report analysis. Conduct attrition analysis and report it to units. Participate in formulation of action plans on the basis of the analysis.

Responsible for identifying and building clientele in IT/Telecom industry through extensive market research business networking for innovative campus hiring solution.Analysis of the requirements and accordingly identifying the appropriate methods to generate the required pool of skilled applicants from existing campus population.Conducting pool campus eventsCoordinating with academia and HR / technical recruitment panels and Follow ups with various stakeholdersCollecting feedback about the process and practices from the college TPOs and the company after the event and maintaining a record of the same.Maintaining the database of the student details and the results of the previous drives.

Joining & Induction Management: Ensuring the smooth joining formalities of new hires Creating employee Id’s for new hires and responsible for their entire documentation Responsible for the Management of Induction process for new hires. Involved in designing Induction Program, Scheduling, deciding what, who, how & when of Induction. Worked on developing Induction portal – one stop shop for all new hires, online quiz, various levels of Induction certification etc Giving Induction sessions to the new joiners and making them aware about the organization and HR policies and processes. Designed Handholding checklist – a ready reckoner for a new hire and a capsule of all information. Responsible for employee relations in the respective business groups. Activities range from employee communication and contact, query management, investigations, talent and performance management. Responsible for maintaining Employee files along with Appraisal history and career development. This also involves maintaining the Master Employee Roster and continually updating the HR software within the organization, along with leave administration and management. Conducting Open house session for employees where they can raise their concern. Redressing employee problems through grievance handling committee Issuing and maintaining the records of identity/access cards, Residential proof letters, Transfer letters, Employment certificate, Salary certificate, Issuing appointment letters Handling background verification process to make sure information submitted by candidates are authenticCampus Recruitment & Selection:  Responsible for Planning, Scheduling & Executing fresher hiring activities through Campus Recruitment from Technical Schools. Coordinating with academia and HR / technical recruitment panels and Follow ups with various stakeholders.