• Being product manager owning entire product life cycle from planning to execution.• Eager beaver- attitude and an obsession with deadlines, analysis of the product performance and driving a solution set across development teams.• Interacting with users, perform market research, industry trends, and best practices, driving product innovation.• Conducting feasibility to determine the viability of business requirements and ROI.• Managing Team and ensuring the deliverables of the project. Also creating user stories, project tracker and FAQ’s for the team. • Strong analytical ability, attention to detail, and data-driven decision-making ability.• Maintaining the project timeline of the vendor and client, ensuring the quality services to end user.• Delivering standard training of the product to associated departments bases of the request. • Understanding the existing system and transferring the same into requirements for new system.• Follow up with User representative for design changes and approvals.• Multi-functional team collaboration to understand and prioritize requirements. • Continuous co-ordination with development team for clarification on Requirement Specification /Development /Testing throughout the entire project cycle.

Taking care for complete product range and clients. Working with efficient team on cutting edge technologies.

• Managing Team and ensuring the deliverables in eGovernance Project. Also creating support manual, process document and FAQ’s for the team.• Maintaining the SLA’s of the vendor and ensuring the quality services to end user.• Delivering standard training to end users on various tools of organization. • Interacting with the functional owners for requirement gathering & analysis.• Conducting feasibility studies to determine the viability of business requirements.• Understanding the existing system and transferring the same into requirements for new system.• Create Business Requirement Document (BRD) for the entire application in coordination with the client as well as the development team.• Follow up with User representative for design changes and approvals.• Prioritizing user requirements & Facilitate User Acceptance Testing (UAT)• Continuous co-ordination with development team for clarification on Requirement Specification /Development /Testing throughout the entire project cycle.

Software Implementation, Product Implementation, Training & Support. Team leading,

1. Software Implementation.2. Providing L1, L2 and L3 Level Support.3. Providing training and online support on Software.4. Client handling and support.Maintaining coordination between Company and Client.5. Payment collection6. Team handling7. Managing Network and Server Machine.8. Managing Smart Classes Software’s and related Hardware’s.9. Providing Training to the teachers.

1. Designated as a Computer Assistant in the project of NCERT Delhi.2. Managed the Local Area Network and System Maintenance and Troubleshooting.3. Worked on Content Management System- Joomla & Learner Management System-Moodle4. Assisted in the training of Secondary School Teacher’s in the Applications of Free/Open Source Software (FOSS) and Open Educational Resources (OER) in Education.5. Providing help in ICT related Task in International Diploma in Guidance and Counselling (IDGC).

1.Worked on Web development and designing2.Handling project module3.Worked on Dreamveaver, MyEclipse development Tools