With over 9 years of work experience in the education sector, I am passionate about creating and delivering engaging and effective learning content and programs for diverse audiences. As a Student Success Manager at Imarticus Learning, I work with the content, marketing, and sales teams to ensure high-quality learning outcomes and customer satisfaction for our online and offline courses. I also leverage my communication and CRM skills to build and maintain strong relationships with our students, instructors, and partners. Previously, I was a Program Manager and a Content Manager at Eckovation, where I managed and developed content for various courses and projects, such as AI, data science, blockchain, and social innovation. I also led a team of content writers and editors, and oversaw the quality and delivery of the content. I have a certification in digital content development from Henry Harvin Education, and I am proficient in Hindi, English, and Punjabi. I am motivated by the mission of Imarticus Learning to empower learners with industry-relevant skills and knowledge, and I am eager to contribute to the success and growth of the organization with my content and customer success competencies.