Shreshtha Singh Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

• Collaborate closely with technical teams to communicate upcoming business requirements, enhancing service delivery for end-users.• Plan and organize project deliverables and tasks, including documentation, priority task lists, estimations, and delivery plans, ensuring efficient project management and timely completion.• Leading Scrum sessions from prioritization to final demo and leading the retrospective sessions to understand how to better deliver value from each… Show more • Collaborate closely with technical teams to communicate upcoming business requirements, enhancing service delivery for end-users.• Plan and organize project deliverables and tasks, including documentation, priority task lists, estimations, and delivery plans, ensuring efficient project management and timely completion.• Leading Scrum sessions from prioritization to final demo and leading the retrospective sessions to understand how to better deliver value from each sprint.• Handling store queries through the Service Now platform and guide stores towards smooth process handling.• Managed and resolved queries by creating and assigning JIRA tickets to appropriate teams, ensuring prompt and effective issue resolution.• Led the development of processes that improved service delivery, contributing to a 20% increase in operational efficiency. Show less

Singapore

• Conducted a thorough analysis of business requirements and employed advanced data and system integration techniques to articulate comprehensive business solutions to the technology team effectively.• In my role, I led and actively participated in various Scrum events such as the Daily Stand-Up, Sprint Planning, User Story Grooming, Sprint demo/review, and Sprint Retrospective, ensuring optimal collaboration and adherence to project timelines.• I served as a subject matter expert for a… Show more • Conducted a thorough analysis of business requirements and employed advanced data and system integration techniques to articulate comprehensive business solutions to the technology team effectively.• In my role, I led and actively participated in various Scrum events such as the Daily Stand-Up, Sprint Planning, User Story Grooming, Sprint demo/review, and Sprint Retrospective, ensuring optimal collaboration and adherence to project timelines.• I served as a subject matter expert for a pivotal system within the digital banking domain, guaranteeing smooth customer interactions with the mobile application.• Utilizing software tools such as ERP, Jira, and Confluence, I orchestrated seamless alignment of processes, meticulously documented project requirements, crafted user stories, and designed intuitive system architecture and flows.• I played a crucial role in User Acceptance Testing (UAT) and provided production testing support to end-users, ensuring flawless implementation and system functionality.• Acting as a liaison between the product owner and the tech team, I facilitated efficient communication and collaboration, ensuring the seamless execution of project tasks.• I meticulously documented requirements using various formats including user stories, technical specifications, system sequence flow, and End-to-End (E2E) project flow diagrams, thereby ensuring clarity and alignment of project objectives.• My expertise in analyzing system integrations enabled accurate mapping of data and prioritization of key requirements and objectives, contributing to the success of the projects.• Furthermore, coordinated closely with vendors and internal teams to ensure smooth development and testing support, fostering a cohesive working environment conducive to project success. Show less

Mumbai, Maharashtra, India

• Planned and orchestrated deliverables and tasks, encompassing documentation, prioritization of tasks, estimations, and formulation of upcoming project delivery plans, thereby ensuring the efficient management and punctual completion of projects.• As an active participant in scrum events and scrum artifact refinement, I contributed to fostering effective collaboration and alignment within the team.• Collaborated closely with technical teams, I provided them with forthcoming business… Show more • Planned and orchestrated deliverables and tasks, encompassing documentation, prioritization of tasks, estimations, and formulation of upcoming project delivery plans, thereby ensuring the efficient management and punctual completion of projects.• As an active participant in scrum events and scrum artifact refinement, I contributed to fostering effective collaboration and alignment within the team.• Collaborated closely with technical teams, I provided them with forthcoming business requirements and devised processes to enhance service delivery to staff, faculty, and students.• Crafted detailed functional documents, precisely delineating requirements and ensuring comprehensive understanding among stakeholders, utilizing platforms such as Confluence and JIRA.• Managing and addressing queries efficiently, I utilized JIRA ticket creation and assigned them to the relevant teams for resolution.• Through coordinated efforts with multiple teams, I ensured the timely delivery of projects, fostering seamless collaboration and optimizing workflows.• Leveraging database report models and advanced Excel techniques, I developed dashboards and reports in a user-friendly format, facilitating data-driven decision-making processes.• Proofread all materials to ensure accuracy and error-free presentation, upholding high standards of quality in all deliverables. Show less

Mumbai, Maharashtra, India

• Supported transfer pricing professionals in crafting thorough transfer pricing analyses, ensuring accuracy and compliance with regulatory standards.• Proficient in comprehending and analyzing financial statements, contributed valuable insights to our client-facing team by conducting comprehensive research on company, industry, and market trends.• Collaborated with professionals to develop transfer pricing documentation that meets regulatory standards.• Played a pivotal role in… Show more • Supported transfer pricing professionals in crafting thorough transfer pricing analyses, ensuring accuracy and compliance with regulatory standards.• Proficient in comprehending and analyzing financial statements, contributed valuable insights to our client-facing team by conducting comprehensive research on company, industry, and market trends.• Collaborated with professionals to develop transfer pricing documentation that meets regulatory standards.• Played a pivotal role in drafting client proposals, managing document requests, preparing client presentations, and developing other client materials to effectively communicate services and value propositions.• Additionally, proactively undertaken additional tasks and projects, and I actively contribute to business development initiatives to foster the growth and success of our organization. Show less

Master Of Arts - Ma, Organizational Leadership & Business

Postgraduate Degree, Finance, General

Bachelor'S Degree, Economics