Brad Singleton Email & Phone Number

Houston, TX, US

Responsible for design and organization of high performance Solutions Engineering team. Sets tone, pace, and evolutions for geographically spread team in charge of revenue creation. Educate Sales teams to complex solutions from Texas to Florida. Excited to have been selected and have completed year long advanced leadership course. MEF, Colo, Managed.

Shenzhen, CN

Successfully responsible for Tier 1-2 MSO CRM. Owned MSO accounts from introduction, through lab cycles, FOA and deployments, upgrades, contract re-negotiations, and account re-assignments. Led teams responsible for pre-sales, project management, and post sales support aspects of CRM. Reviewed, cleared, and presented highly technical and sensitive.

Shenzhen, CN

Consultative core infrastructure solutions engineering for key MSO and Telco service providers.

Richardson, TX, US

Responsible for executing long-range strategic plans for the Sales and Applications Engineering group by establishing guidelines for pre-sales methodologies and improvements that allow cross-functional teams to meet aggressive time-to-market delivery of Hitachi Communications Technology products. Provide pre-sales engineering support to the MSO market..

Stamford, CT, US

• Drive technical pre-sales engagements throughout Time Warner Cable’s National footprint. Support National Account Managers within Enterprise, Government, Carrier, and VAR markets to gather requirements and qualify.
• Cell Tower Backhaul Product Development utilizing TDM Emulation overlay equipment
• MEF participation
• Service Provider NNI and Type 2 arrangements expanding local and longhaul product offerings
• Document and present internal architecture capabilities to National Account Managers

Stamford, CT, US

• Assessed, planned, and implemented capacity and technology needs while providing a high-level of support to all levels of operations. Maintained responsibility for 24/7 on-call support of all network aspects. Initiated.
• Spearheaded successful launch of commercial service offerings to include static IP assignments through RIP, DNS hosting, and Web hosting
• Assisted with sales calls to key commercial services accounts
• Educated installation, sales, and help desk teams to identify areas of improvement, recognize opportunities, and to reinforce the procedural workings of a highly successful ISP
• Provided current technology reviews to management
• Promoted the highest levels of support responsible for surpassing division subscriber goals

New York, NY, US

Responsible for the full life cycle of broadband implementation projects. Consulted with Cable Operators, CLECs, and MDUs / MTUs providing best-in-class / best fit solutions that allowed broadband, high-speed Internet access offerings to customers. Resolved complex network issues ensuring clients’ continued success with bleeding-edge technology..

SYSTEMS ENGINEER—Atlanta, GA January 1998 to February 2000Designed and installed LANs/WANs, including having worked on a statewide WAN with greater than 100 sites. Utilized Nortel, 3COM and Cisco routers to interconnect LANs. Completed an aggressive 125 server Novell installation project in less than two weeks – on time and well under budget due to.

Education record

Biology / Chemistry