Brad Singleton Email & Phone Number

Houston, Tx, Us

Responsible for design and organization of high performance Solutions Engineering team. Sets tone, pace, and evolutions for geographically spread team in charge of revenue creation. Educate Sales teams to complex solutions from Texas to Florida. Excited to have been selected and have completed year long advanced leadership course. MEF, Colo, Managed Solutions, SD-WAN, Internet -- Be an Owner, Be Accountable, Be Real

Shenzhen, Cn

Successfully responsible for Tier 1-2 MSO CRM. Owned MSO accounts from introduction, through lab cycles, FOA and deployments, upgrades, contract re-negotiations, and account re-assignments. Led teams responsible for pre-sales, project management, and post sales support aspects of CRM. Reviewed, cleared, and presented highly technical and sensitive concepts. Significantly reduced competitor’s market share in assigned accounts. Planned and accompanied C Levels and presented at international trade shows.Solution highlights:FTTx (DPoE, GPON, EPON, NG-PON, XG-PON, WDM), IPTV (Middleware, STB), VoIP, SIP, DWDM, CPE, WiFi (Home Gateway, Enterprise AP), xDSL, TR-069 & ACS, NMS / EMS

Shenzhen, Cn

Consultative core infrastructure solutions engineering for key MSO and Telco service providers.

Richardson, Tx, Us

Responsible for executing long-range strategic plans for the Sales and Applications Engineering group by establishing guidelines for pre-sales methodologies and improvements that allow cross-functional teams to meet aggressive time-to-market delivery of Hitachi Communications Technology products. Provide pre-sales engineering support to the MSO market. Assist sales in identifying customer needs. Develop and deliver technical product presentations to customers for xWDM, EPON, and DePON(DPOE) solutions. Provide technical expertise to Sales and Marketing concerning the configuration of products necessary to support desired customer applications. Participate in preparation of formal responses to customer RFP’s, RFI’s and RFQ’s. Support trade association shows with live demonstrations, technical expertise, and customized training presentations. Manage complete turn-up support of new EPON and DePON systems, including acceptance tests and project management of field trial activities. Identify and analyze technology trends, competition, customer requirements and industry standards. Provide technical product feature requirements to product line management for product development.

Stamford, Ct, Us

Drive technical pre-sales engagements throughout Time Warner Cable’s National footprint. Support National Account Managers within Enterprise, Government, Carrier, and VAR markets to gather requirements and qualify opportunities. Promote Metro, Regional, and Longhaul Ethernet multi-location sales. Develop and propose ICB solutions to cross functional teams. Prepare and review RFP/RFQ responses. Deliver technical sales presentations to executive level audiences. Educate sales team members on in-house and competitor’s products. Sales territory includes NC, SC, TX, NY, MO, FL, and CA.Projects of Focus:• Cell Tower Backhaul Product Development utilizing TDM Emulation overlay equipment • MEF participation • Service Provider NNI and Type 2 arrangements expanding local and longhaul product offerings• Document and present internal architecture capabilities to National Account Managers

Stamford, Ct, Us

Assessed, planned, and implemented capacity and technology needs while providing a high-level of support to all levels of operations. Maintained responsibility for 24/7 on-call support of all network aspects. Initiated and utilized proactive circuit and hardware monitoring solutions - MRTG, RRDTool, Syslog, Big Brother, etc. Identified DOCSIS concepts to Field RF technicians. Supported iBGP, OSPF, and RIP on Cisco GSR’s and uBR’s connecting to multiple DS-3, POS OC-3, SRP OC-12, POS OC-48, POS OC-192, GigE, and WDM circuits. Supported Regional Ring DWDM multiple OC-48 environment. Provisioned and capacity planned subscriber VoIP product offerings. Authored departmental budgets based on growth models. Relocated at company’s request and expense for promotions and positions of increased responsibility. Projects of Focus:• Spearheaded successful launch of commercial service offerings to include static IP assignments through RIP, DNS hosting, and Web hosting • Assisted with sales calls to key commercial services accounts • Educated installation, sales, and help desk teams to identify areas of improvement, recognize opportunities, and to reinforce the procedural workings of a highly successful ISP• Provided current technology reviews to management • Promoted the highest levels of support responsible for surpassing division subscriber goals• Assessed, planned, and implemented CIDR IP addressing for Multiple ISP's using TWC's broadband delivery• Planned and led highly visible hitless relocation of core network assets• Designed architecture and delegated team members responsible for 10+Gbps of utilized residential and commercial bandwidth

New York, Ny, Us

Responsible for the full life cycle of broadband implementation projects. Consulted with Cable Operators, CLECs, and MDUs / MTUs providing best-in-class / best fit solutions that allowed broadband, high-speed Internet access offerings to customers. Resolved complex network issues ensuring clients’ continued success with bleeding-edge technology. Responsible for initiating and developing client relationships in assigned territory. Designed growth oriented DOCSIS, xDSL, ATM and Fast Ethernet network solutions including technologies from leading manufacturers such as Cisco, 3COM, Redback Networks, Copper Mountain, Netscreen, Elastic Networks, Riverstone Networks, and Nortel Networks. Installed edge routers connected to DS-3, Bonded T1’s, and OC-3 backbones. Managed proprietary Voice/Data over cable solutions for customers. Equipped client technicians with relevant knowledge to install residential high-speed Internet access.

SYSTEMS ENGINEER—Atlanta, GA January 1998 to February 2000Designed and installed LANs/WANs, including having worked on a statewide WAN with greater than 100 sites. Utilized Nortel, 3COM and Cisco routers to interconnect LANs. Completed an aggressive 125 server Novell installation project in less than two weeks – on time and well under budget due to innovative imaging techniques. Responsible for pre-sales meetings with potential clients. Provided technical knowledge and assistance in formal RFP bid development with estimated budget in excess of $2.2 million.NETWORK TECHNICIAN—Atlanta, GA January 1997 to January 1998Assisted with architecture and coordinated installation of Nortel equipped Frame Relay and T1 based WANs. Designed LAN environments including well over 400 Novell and Microsoft file servers. Installed and configured instructional technology and educational software in networked environments for over 400 schools in ten public school districts in four states.SYSTEMS TECHNICIAN—Atlanta, GA October 1994 to January 1997Solved key technical issues for customers in GA, FL, TX, and SC. Managed, designed, and implemented a 2000+ workstation installation project. Contacted manufacturers to resolve performance and compatibility issues. Provided internal support and troubleshooting on most PC and server applications. Maintained the highest levels of client satisfaction. Maintained extensive Netware, ICLAS, and Windows 3.x/95/98 installations.

Education record

Biology / Chemistry