Spencer Ingram Email and Phone Number
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Self-motivated, innovative executive with more than twenty years of experience in the technical services industry, skilled in driving business growth, capitalizing on new revenue potential through effective product management, international expansion, and managing all aspects of daily business operations. Established record of successful team building across the globe and implementation of employee involvement and quality control programs to increase morale and performance. Keen ability to communicate and negotiate with various business constituents including corporate clients and vendors as well as colleagues and executive management.
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President - Managed ServicesCyderesEast Greenwich, Ri, Us
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President - Managed ServicesCyderes Nov 2023 - PresentKansas City, Mo, Us -
Senior Vice President, OperationsTrustwave May 2021 - Nov 2023Chicago, Illinois, Us -
Vice President, Global Managed Security ServicesIbm Sep 2019 - May 2021Armonk, New York, Ny, Us -
Vice President, Chief Of Staff, Security ServicesIbm Feb 2019 - Aug 2019Armonk, New York, Ny, Us
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Vice President, Global Mss Client Service DeliverySecureworks Jan 2017 - Jan 2019Atlanta, Ga, Us -
Global Client Delivery Executive, Managed Security ServicesSecureworks Sep 2015 - Jan 2017Atlanta, Ga, UsResponsible for leading highly-skilled global Security Engineering, Operations, and Vulnerability Management teams providing service delivery to Dell's Managed Security Services ("MSS") client base. Full P&L accountability. Responsible for building and delivering market-leading managed security solutions spanning the SMB market place to the Fortune 50 as well as government agencies.
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Director, Managed Security Operations (Mss)Secureworks Sep 2011 - Sep 2015Atlanta, Ga, UsResponsible for building and leading globally dispersed operational and project management teams providing support to Dell SecureWorks' largest managed security service (MSS) customers. This role oversees and maintains effective global business operations and delivery across multiple MSS and security consulting offerings on a 24x7x365 basis that processes more than 47% of the SIEM platform's 4.5 billion security events each day. Provides leadership and direction to multiple teams of extremely talented senior security engineers and project managers. Accountable for retaining and growing revenue within each key account while maintaining margins through effective and efficient delivery. Reports to COO of the business unit.
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Director, Mss Device Management And Platform OperationsSecureworks May 2011 - Sep 2011Atlanta, Ga, Us
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Vice President, Mss OperationsSecureworks Jul 2009 - May 2011Atlanta, Ga, UsSecureWorks acquired the MSS business from VeriSign Inc.
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Director, Mss OperationsVerisign Inc. Sep 2007 - Jul 2009Reston, Virginia (Va), Us -
Sr Mgr Product ManagementVerisign Inc. Aug 2006 - Sep 2007Reston, Virginia (Va), UsReport to and serve as the backup for the General Manager of the Managed Security Services ("MSS") division of a $1.6B publicly traded global companySuccessfully lead product teams for Gartner Magic Quadrant "Leader" for past five yearsHandle all aspects of product development from conceptualization through offering availability, including profit and loss responsibility.Develop and maintain product roadmap, outlining product development on a feature by feature basis for Managed Firewall, Managed Intrusion Detection ("IDS"), Managed Intrusion Prevention ("IPS"), Wireless IPS, and Host Log Management managed service offeringsHost product development conference calls with global and regional product development teams, US product team, and engineering/IT teams to set product strategy, product roadmap, develop product requirements, and define product features for international marketsPerform in-depth sales presentations of Managed Security Services to C-level management
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Senior Manager, Mss Operations ApacVerisign Inc. Nov 2004 - Aug 2006Reston, Virginia (Va), UsResponsible for the visualization, analysis, creation, implementation, and continued operation of new MSS org. serving the Asia-Pacific region ultimately representing over $3USD million in revenueParticipated or lead in efforts to build regional strategic alliances, market and business development, sales strategy, and due diligence of potential acquisitionsParticipated in driving growth, account penetration, and customer relationshipsProvided managed security services to over 75 organisations including 7 of the top 10 regional financial institutions, both leading data/voice regional carriers, multiple government agencies, and numerous high profile retail and manufacturing organisations.Consolidated multiple internal business units into the MSS support team reducing overall organisation headcount, improving operating efficiencies, and expanding customer service and backend monitoring/management from 8x5 to 24x7Motivated, mentored, and directly lead a team of 12
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Senior Manager, Mss OperationsVerisign Inc. Feb 2004 - Nov 2004Reston, Virginia (Va), Us
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Director, Mss OperationsGuardent Inc. Dec 2000 - Feb 2004UsGuardent was purchased by VeriSign Inc. in February 2004. -
Network ManagerUniversity Of Connecticut Foundation, Inc. Apr 1999 - Dec 2000Storrs, Ct, Us -
Systems EngineerConklin & Conklin Jun 1998 - Apr 1999Responsible for leading project-based teams through Y2K compliance for nine State of Connecticut agencies including the Department of Revenue Services, Department of Children and Family Services, and the University of Connecticut. Led and directed multiple teams of up to 23 IT professionals who were responsible for analyzing data on over 170,000 state government computers.
Spencer Ingram Skills
Spencer Ingram Education Details
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Central Connecticut State UniversityManagement
Frequently Asked Questions about Spencer Ingram
What company does Spencer Ingram work for?
Spencer Ingram works for Cyderes
What is Spencer Ingram's role at the current company?
Spencer Ingram's current role is President - Managed Services.
What is Spencer Ingram's email address?
Spencer Ingram's email address is sp****@****ell.com
What is Spencer Ingram's direct phone number?
Spencer Ingram's direct phone number is +184390*****
What schools did Spencer Ingram attend?
Spencer Ingram attended Central Connecticut State University.
What skills is Spencer Ingram known for?
Spencer Ingram has skills like Security, Intrusion Detection, Firewalls, Network Security, Information Security, Product Management, Computer Security, Information Security Management, Data Center, Cloud Computing, Managed Services, Saas.
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