Anand has more than 23 years of professional experience spread across Ecommerce, Logistics, Warehousing, Supply Chain, Vendor Management and Product Management. He has worked for some of the leading brands in the industry like Elbee Express, ebookers.com, indiatimes.com, Spice Mobiles, 99Labels.com & Askmebazaar.com He believes in data based decision making, has strong leadership skills, drive for closure and urge to take new initiativesNotable Expertise: Considered to be the start-up expert.E-commerce: End to end setting up for online market place back end and setting up support functions for successful running of e-commerce, viz Customer Service operations, Relationship Management Cell, Customer Acquisition, Data Quality Assurance, Delivery Assurance, Logistics Management, Field Force Management etc.Enterprise Risk Management & Control: Building processes and control mechanisms to ensure that organization is insulated from PESTEL (Political, Environmental, Socio, Technological, Economic and Legal) Factors. Making sure that CTQs are regularly monitored and the company is agile to changing industry dynamics and external factors.Strong Relationship Management in logistics, warehousing & supply chain optimization.