Result oriented and dynamic professional who has the ability to ensure Customer Delight and Satisfaction. Completed Master’s in Business Administration (Specialization HR & Finance) with 4.5years of Corporate experience as Business Development, Marketing, and HRM.Holds an impeccable record of driving sales teams in achieving their targets, implementing process improvements that result in customer satisfaction and retention. Has been involved actively in the acquisition of recruitment to the organization by setting up an exclusive customer relationship desk with HR metrics & sap. Skilled in retaining existing employees and ability to maintain all records/policies/labour law's of communication With strong networking and interpersonal skills and also has conducted a number of soft-skills training programs to motivate the team. Demonstrated ability to lead teams including new hires to deliver value to the organization by utilizing their skills and potential to the best of their abilities. ★ Received the “Best Manager Award” for the year 2017 for achieving the target and implementing the best training practices.