SEO/SEM Specialist with ProgressivePPC, a brand of Cubikus

Researching customer niche, keyword research, website optimising, A/B testing, SEO Audit, Google Audit...

- Monitoring and troubleshooting network with 2 DC and 30 employees ;- providing first level support ;- Setting user rights and restriction in Group Policy ;- Managing computer software and hardware ( installing/reinstalling software and OS, installing network devices, setting up backups and file sharing on NAS Synology ;- Managing with IT department ( printers, toner, new machines, as well new hardware and software procurements) ;- Managing email accounts ;- Web page maintenance ( Updating company's web page with new materials);www.futura.net.mk

- Setting up computer network of 20 computers in workgroup, installing routers, firewalls, setting up VPN ;- Hiring and teaching future agents, supervising their work, building great teams for the projects ;- Providing technical knowledge to new agents ;- Supervising the work of the IT administrator ;www.onecontact.com.mk

-Providing first level support to the employees, installing software, reinstalling OS, printers, routers, network troubleshooting, scheduling and monitoring backup ;- Managing and monitoring two Domain Controllers (Users rights, Group Policy) ;- Managing VPN and Internet connection to 18 different offices from the company all over the country;- Implementing IT solutions to the warehouse working, setting up PSIONS ;www.eurotabak.mk/en/index.html

- Mounting and installing Racks with all of the network devices, computers and UPS ; - SQL Database and system backup;- Implementing and administering database documentation, guidelines, policies and procedures (Disaster recovery) ;- Ensuring that the design of computer sites allows all components to fit together and work properly ; - Adjusting and monitoring the performance of network ;- Providing service support in diagnosing, resolving and repairing server-related hardware and software malfunctions ;- Maintenance of the POS terminal network od more than 1500 terminals that ware connected to our equipment by telephone line (Dial up, as well and GPRS).- Installing and reinstalling firmware for the POS terminals; - Monitoring the performance of the Hypercom hardware and software - Concentrator (Network Access Controller ) , IEN View machine ; - Monitoring and troubleshooting connection between our and Telecom (T-Mobile) servers ;- Monitoring system logs ;

Building the page, providing traffic and page visits, managing ads from Google.

Building the page, providing traffic and page visits, managing ads from Google.

- IT manager assistant ;- Maintenance of the software and hardware in the company, network in the company, with more than 50 users in Active Directory on Windows Server 2003.- Graphic design in Adobe Photoshop, making ads for the printing media.- Responsible for the network at the call center; There were about 30 operators working on outbound calls, and 10 more operators on the premium numbers for inbound calls - Horoscope, Tarot cards, Dreams interpretation, etc... Operators ware my responsibility, as well as analyzing quality of the calls and minutes, preparing and analyzing reports for different services and operators, preparing recorded messages on IVR for services active after working hours, diverting calls to a operators working from home ; - Monitoring Novel servers- Monitoring the system with the premium numbers especially during the live tv shows and tv quizzes and preparing reports ;