Experienced in Agile (SCRUM) environment for the web-based software development companies.I started as a Technical Support Agent and QA Software Tester. During that time, I have built large user documentation for big scale products using MediaWiki.I climbed the ranks to become Product Owner, leading the development of the world’s most popular Social Network Extension for Joomla! CMS - JomSocial, turning it into one of the most downloaded Joomla! extensions ever, while receiving positive feedback from customers and industry-relevant media outlets.Due to limitations in staff, I had also performed the duty of a SCRUM Master. These two positions normally never relate to a single person; however, I have successfully managed both while delivering desired results.Prominent features:- Customer Delight: Going beyond merely listening to what stakeholder says and adding to the backlog to discover those latent needs customers still hadn’t even imagined.- Storyteller: Transforming plain stories into a feature that will delight the user.- Knowledge Broker: Knowing the product inside-out is a paramount of success.- Delegate: Knowing the team and delegating/escalating the task properly is crucial for smooth operations. - Conflict Solver: Having the courage and the capability to engage when things get difficult.IT skills which I have built over the years working with web technologies include, but are not limited to:• Different repositories such as GitLab, GitHub, Bitbucket;• Project management tools: JIRA, ZenHub, Trello, Waffle, and similar;• Customer relations and support: HelpScout, Kayako, different CRM;• Content management systems: WordPress, Joomla!, Drupal;• Basic knowledge in various development frameworks: Bootstrap, Laravel, Symfony, Foundation;• Some development experience using PHP, CSS, HTML, JavaScript, MySQL. I love to improve and learn new things every day, so the list is effectively vaster in actual practice.