Senior Manager
Current1. Strategic Leadership and Program Development:Led teams to consistently surpass KPI targets and achieve substantial year-on-year growth.Designed and executed over 200 educational programs catering to diverse communities, including seniors and persons with disabilities.Developed 10 island-wide heritage trails and managed the creation of significant landmark projects such as Children’s Museum of Singapore and HDB’s Re-Making of Our Heartland.2. Team Leadership and Management Expertise:Spearheaded planning, conceptualization, and execution of various heritage-related programs and initiatives.Managed and supported the development of partnerships for heritage outreach and supervised volunteer engagement events and workshops.Oversaw capability development for over 1,200 volunteers across multiple museums and heritage institutions.3. Versatile Portfolio and Project Diversification:Contributed across diverse portfolios including Community Outreach, Accessibility, Volunteer Engagement, Museum Operations, and Retail & Merchandising.Launched the MUSEUM LABEL merchandise brand and managed daily sales operations across multiple outlets.Played pivotal roles in significant national projects such as SG50 Jubilee Walk, NEA Hawker Centres, and the First Pop-Up Museum, demonstrating adaptability, corporate planning, and a commitment to public service initiatives.
