Benjamin Van Dyke Email & Phone Number

Lousville, Co

Supporting and monitoring robots as a service.Using Ansible, python, and bash to automate software roll-outs under a CI/CD pipeline.Identified and implemented automation in areas where we saved hundreds, and will eventually save thousands of hours of manual work.Continuing to improve scalability as the company grows by communicating needs and options with other department heads.Troubleshooting internal network and server issues.Customer support.On-site assistance with installing and bringing up robots in various locations across North America.

Greater Salt Lake City Area

Executive level IT support for small and medium business.General IT automation using batch files, bash, python, powershell, and windows group policy/active directory.Master of all trades.Versatile assessment and analyses of needs, solutions, and available resources.Patient, and/or rapid execution of solutions based on client needs.Rapid learning of complex systems and identification of key components in resulting in quick, followed by long term resiliant fixes.Damage control, recovery, and hardening of compromised systems.

Draper, Utah

Technical support for Isilon storage clusters.Rewrote and updated bash scripts with python that were helpful for assessing and troubleshooting storage cluster health.Phone/E-Mail customer service supportData unavailability mitigation/remediationUnix computer cluster administrationNetwork performance testing and troubleshootingDaily use of analytical, problem-solving, and conceptual skills

Draper, Ut

Script repetitive tasks (Python, Powershell)Assisted with the transitional period between SolarCity and Tesla Moters.Communicate with, and educate usersCommunicate, co-ordinate with other teams inside and outside of ITShort term and long term problem solvingProject ManagementInventory ManagementLegwork for troubleshooting corporate networks, patching/unpatching, rack mounting/unmounting, cable management.

Draper, Ut

Self Motivated, highly organizedScript repetitive tasks (Python, Powershell)Web GUI (Python-Flask, HTML, CSS, JavaScript)Communicate with, and educate usersCommunicate, co-ordinate with other teams inside and outside of ITShort term and long term problem solvingProject ManagementInventory ManagementLegwork for troubleshooting corporate networks, patching/unpatching, rack mounting/unmounting, cable management.

Denver Co

Customer Service, Uniformed Patrol, Driving, Video Surveillance Answering Phones, Conflict Resolution, First Aid

Golden, Co

-Temporary Employment-Helped the office staff catch up on their work-Worked with customers -Took down work orders-Showed prospective tenants around the apartments-Discussed the neighborhood and local attractions-Clerical work

Littleton Co

Lakewood, Co

Littleton, Co

1380 Ammons St, Lakewood, Co 80214

-Responsible for assembling, and disassembling student and teacher workstations.-Provided direct IT support for teachers and students during after school study hours.-Tutored other students in general computer use.-Responsible for maintenance, troubleshooting, and replacement of student workstations.-Documented problems, workflow, and suggestions for improvement.