• A result-oriented Retail Operations, Supply chain and Sales Professional with a 24 years of Retail B2B, B2C, Supply Chain, Logistics and Ecommerce experience• Ability to manage large formats retail stores with 1,00,000 sqft. and above area• Lead and manage team strength of 200+• Expertise in organizing and directing sales and business development teamsto ensure the achievement of sales, revenue goals and profit objectives.• Always strive for best customer service by regularly improving shopping experience with flawless shopfloor display standards and well-trained sales floor team• New initiative and idea generations for acquiring, retaining and sustaining new and existing buying customers with desired growth• Effective in managing Ecommerce sales with fluent execution in delivering First, Mid and Last Mile• Effective Shrinkage control with regular check and audits on Inventory• Striving to deliver safe and quality shopfloor by ensuring HACCP and GFSA Food safety measures• Willing ness to go next level to ensure best engagement with both customers and team• Merchandising in E-Commerce, B2C and B2B with detailed market analysis, range & product selections, visual merchandising, store & inventory, shrinkage control.• Effective communicator & negotiator with strong analytical, problem solving and organizational abilitiesKey Skills and Strengths• PNL and Profitability• Planning and Achieving Sales Targets• New Customer Acquisitions and Retentions• Customer Relationship Management• Sales and Business Development• Store Operations and Merchandising,• SOPs implementation and Adherences• New Store Openings: for Cash and Carry, Hypermarkets and Supermarkets• Management: People, Inventory & Vendor,• Category Management,• Buying and Replenishment• Food Safety standards and Shelf-life maintenance.• Learning and Development