Siobhan Devitt Email & Phone Number

Dublin, Leinster, Ireland

• Support to project teams and members of the NDFA Operations Team on day to day tasks including the management and quality control of project documents in accordance with the NDFA Procedures.• Management of project team calendars and meeting invites.• Preparation of internal memorandums for approval of invoices in accordance with NDFA Procedures.• Preparation of project agenda’s, recording of meetings and the distribution of minutes.• Support in the compilation of project documentation including the checking/auditing of the revision control of all project documents.• Issuing and tracking of all documents, both internally and to external parties in accordance with the NDFA Procedures.• Filing all project-related documentation received in both electronic and hard copy format. This filing will include loading documentation on to Asite Ò or other web-based collaboration systems or internal systems used for document management.• Monitoring the information flow between the NDFA and external parties.• Coordinating and expediting the distribution of information among all Project team members, including preparing and maintaining a document distribution matrix.• Periodical auditing of project files to ensure compliance with the NDFA’s Procedures.• Archiving of the project related documents as in accordance with the document control procedures defined in the project management procedures. In addition to the archiving, the project support officer will coordinate the handover of documents as defined in the contract.• Support in the preparation of project presentations, communication and board packs.

Dublin, Ireland

• Maintain and control information in compliance with the Authority’s information management system.• Communicate with stakeholders within and outside the Authority on the Authority’s policies and procedures.• Respond appropriately to incoming calls and provide regular reporting on common queries, and have the ability to effectively interact with all levels and departments within a company • Process and track large volumes of documents and ensure that all duties are carried out in a confidential manner• Ensure that all tasks are completed in compliance with the Authority’s procedures, processes and methodologies.• Provides comprehensive administrative support to multiple departments within the Authority

Vancouver, Canada Area

• Coordinate and complete comprehensive move-in and move-out processes for our downtown Vancouver portfolio; including but not limited to – providing possession of notice, setting up walk-through and reviews with Projects/Operations and Leasing, notifying appropriate departments of changes to our tenancy listing and providing ongoing tenant assistance throughout their leases. • Prepare all written documentation such as, but not limited to, correspondence, reports, statements and agreements on a timely and accurate basis • Recommend and implement enhancements to current procedures that have improved operational effectiveness;• Assisted with window cleaning, janitorial & pest control contractors,and where required assisted property managers with revisions to and negotiation of contracts• Event planning assistance, including coordinating and facilitating office tenant town hall, tenant summer appreciation events, annual leasing events and tenant Christmas parties. • Coding and preparing invoices and expenses for retail, security and office departments.• Manage legal records (both electronic and hard copy)• Writing, editing and distributing communications on behalf of multiple departments; primarily Security, Fire & Life Safety and Tenant Relations.

Vancouver, Canada Area

• Provide assistance in fulfilling tenant’s service requests and act as a liaison in ensuring open communication between all departments.• General response to all telephone calls, inquires, requests and complaints. • Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up• Input all scheduled and unscheduled maintenance and Preventative Maintenance service requests.• Generate reports related to billable and non-billable charges on a timely basis.• Exercise the highest level of discretion regarding the release of confidential information to ensure critical business information is accurate, readily available and secured.• Further developed my high level of computer literacy: I have an excellent knowledge of Microsoft Outlook, Word, Excel and in-house data-entry systems.

Dublin, Ireland

- Met store operational requirements by completing schedules; planning and inputting payroll; preventing overspending; completing paperwork and recording figures.- Achieved financial objectives by adhering to an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions. - Secured merchandise by implementing security systems and measures which resulted in a decrease of stock loss by 0.5% in one year. - Developed the flexibility to adapt to changing priorities and displayed an ability to work under pressure with tight & challenging deadlines.- Collaborated with team and management to oversee operations and maximize profits in a store of 25 staff members and an annual turnover of €2 million. - Maintains store staff by recruiting and training employees. Oversaw training and development of team of 25 staff members, coaching team through the company’s competencies from Standard to Top Level.- Undertook banking and key holder duties as part of host management team of three Arcadia stores which included responding to emergency call outs, organizing cash collections and investigating cash discrepancies.- Maintains the stability and reputation of the store by complying with legal requirements especially in the areas of Health & Safety and Manual Handling training.- Ordered in stationery, office equipment & furniture as needed.

Dun Laoghaire, Dublin

- Collaborated with team and management to oversee operations and maximize profits in a concession store within a major Irish department store chain. Developed effective time management & delegation skills. - Oversaw a team of 6 staff and learned to coach, counsel, and discipline employees. This resulted in the signing off of three team members to a higher competency level within the company during my time. - Developed strong communication and excellent interpersonal skills both written and oral. Provided and prepared weekly presentation and reports to the Area and Regional Managers for both Arcadia and the department store in which we were based. - Met store operational requirements by completing schedules; planning and inputting payroll; preventing overspending; completing paperwork and recording figures.- Achieves financial objectives by adhering to an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.