Divergent IT delivers fully integrated ICT solutions through leading technologies. Our team of specialists offer scalable IT, communication and networking solutions.Evaluate legacy systems and begin your digital transformation. We offer a comprehensive consulting process to architect systems installation and integration. Across industry sectors we facilitate strategy, implementation and maintenance to improve your organisational systems and increase ROI. Our certified specialists and technology engineers apply best-practice solutions. We have relationships with world leading technology partners to offer technical support, builds and installations that match the project and budget parameters.

Aristotle said: “Quality is not an act, it is a habit”. He also said “Pleasure in the job puts perfection in the work”. Pretty sharp guy, that Aristotle. We like to put it our own way - we love what we do, and we work damn hard at doing it really well.OpenNet is a Managed Service Provider and we specialise in the architecture, implementation and management of Information and Communication Technology, commonly known as ICT, infrastructure. With over 20 years’ experience under our belts, coupled with a real love for what we do, we provide you with everything you need to thrive in a connected business world.What we doWe cover the whole ICT spectrum, including safe, secure and accessible hosting solutions, full-scale Linux and Microsoft server design and management, virtualisation, unified threat management, networking equipment, endpoint management, licensing, backup and disaster recovery and cloud migration. We can do it all and manage it all, and by partnering with the industry’s best, our service offering is on par with global standards.Where you’ll find usOur physical offices are in Cape Town, but our clients are everywhere. Because we believe in a fully hands-on approach, we’re able to support both local and international clients with the same degree of accuracy and presence.Who we work withWe currently have clients in a wide range of industries, including retail, hospitality, manufacturing, and government, as well as small-, medium- and micro-enterprise clients. We’re used to dealing with just about anything our clients can throw at us, and we’re continually expanding into other industries.We know this is the part where most companies show off a whole list of logos of their clients, but we prefer to respect the privacy and security of our clients, which is why they’re not listed here.If you would like to know more about our service offering or what we do for our clients, get in touch.

We are a “Converged Service Provider” specialising in Internet, Voice, Cloud and Managed Services offered on a national, Next-Generation network.Next-Generation solutions are essential to businesses of all sizes. Communication is no longer limited to the confines of an office or a desk. The Internet has become the office of the future. Fibre Optics is the enabler for cloud solutions and allows businesses to compete in the global economy.We specialize in Fibre to the Business (FTTB) solutions that are unshaped, uncapped and uncontended. We offer a solution stack that will simplify your current infrastructure and help reduce costs. We offer quality solutions, competitive pricing, simple contracts and reliable service.

Prospect for potential new clients and turn this into increased business.Cold call to ensure a robust pipeline of opportunities.Meet potential clients by growing, maintaining, and leveraging my network Identify potential clients, and the decision makers within the client organization.Research and build relationships with new clients.Set up meetings between client decision makers and company’s best practiceleaders principals.Plan approaches and pitches. Work with team to develop proposals that speaks tothe client’s needs, concerns, and objectives.Participate in pricing the solution / service.Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.Present an image that mirrors that of the client.Client RetentionPresent new products and services and enhance existing relationships.Work with technical staff and other internal colleagues to meet customer needs.Arrange and participate in internal and external client debriefs.Business Development PlanningAttend industry functions, such as association events & conferences, and provide feedback and information on market and creative trends. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.Management and ResearchSubmit weekly progress reports and ensure data is accurate.Forecast sales targets and ensure they are met.Cross-selling different services to ensure a unique and complete solution for clients.

Knowledge of the organisation and clients’ business to anticipate their needs so as to provide sound solutions that will interpret into efficiency and cost effectiveness. Optimise results from on-going assessment with the objective of creating client loyalty and guaranteeing future sales.The ability to engage on a consultative selling and a solution crafting approach.Secure, develop and maintain client relationships and become a strategic partner with assigned accounts by consulting with a high degree of industry expertise and knowledge, raising the level of contact and staying visible within the account. The ability to negotiate with and sell to senior-level executives, management and staff within the assigned accounts.Assist with the preparation of contractual agreements and ensure terms are adhered to. Effectively solve problems and manage risk to ensure achievement of targets. Prepare presentations, proposals and plans, as necessary. Monitoring service in respect of the client and taking action to resolve any issues without delay; Representing the client's interests within Wasteman to ensure that service adjustments are made where necessary.Ensuring that a close relationship is built with an understanding of the client's business environment - achieved via existing experience, industry exposure and research.Ensuring all clients understand the services on offer from Wasteman.Managing a range of customer projects at any one time.Contacting clients to maintain relationships and identify new business opportunities.Liaising with clients, suppliers, 3rd parties and operations to ensure the correct execution of complex, and often high hazard jobs, in a timely manner, ensuring that deadlines are met.

Generate new business in the Corporate SectorManaging assigned existing accounts, including key accounts such as Shoprite, Seardel Group, etc.Drawing up of detailed Account Plans for each client.Optimise results from existing accounts by on-going assessment with the objective of creating client loyalty and guaranteeing future sales.The ability to engage on a consultative selling and a solution crafting approach.Secure, develop and maintain client relationships and become a strategic partner with assigned accounts by raising the level of contact and staying visible within the account (eg. Yellow Invasion). The ability to negotiate with and sell to senior-level executives, management and staff within the assigned accounts.Prepare presentations, proposals and plans, as necessary. Ensuring that a close relationship is built with an understanding of the client's business environment - achieved via existing experience, industry exposure and research.Ensuring clients understand all of the services on offer.Managing a range of customer projects at any one time, from proposal to roll out.Managing my pipeline and projected sales on a weekly basis.

Managing a large existing client base and looking after Key Accounts in my designated geographic area.Sourcing new clients in the Corporate, Industrial, Commercial and Private Sectors.Handling irate clients in volatile situations.Liaising with clients, suppliers, 3rd parties and operations to ensure the correct execution of complex, and often high hazard jobs, in a timely manner, ensuring that deadlines are met. Working out intricate and individualised Waste Management solutions for each client.

Tailor-making holiday packages to individual needs.Converting enquiries into sales. Negotiations between clients, airlines, and operators.Multi-tasking, follow-ups, after-sales service, ticket collections, banking, after-hours work, queries and complaints

Selling and upselling all products, including CPS, Broadband internet as well as MobilesMeeting all necessary sales, conversion rate and quality targetsDelivering friendly and efficient service in accordance to company regulations

Tailor-making packagesNegotiation with partners for better packages and ratesSelling tickets to theatres, concerts, etc and package dealsSourcing new customersSupervision of efficient functioning the department

Managing the free sale and GDS reservationsResponsible for individual and group bookings for 14 hotels in the GroupResponsible for and distribution of all incoming emails Supervision of efficient functioning of the all the Agents websites.Responsible for all Corporate rate loading on GDS systemsTaking, Entering and Managing Group Reservations at all the HotelsAssisting the Revenue Manager to maximise revenue for the entire groupTo Occasionally meet and greet important clients at the hotels, to ensure that the events run smoothly