Siobhan Meehan Email & Phone Number
Who is Siobhan Meehan? Overview
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Siobhan Meehan is listed as Project Manager EMEA at CTSI-Global, a with 186 employees, based in Limerick Metropolitan Area, Ireland. AeroLeads shows a matched LinkedIn profile for Siobhan Meehan.
Siobhan Meehan previously worked as Manager II at Wayfair and Outsource Sales Manager at Virgin. Siobhan Meehan holds Certificate, Human Resources Management And Services from Galway-Mayo Institute Of Technology.
Email format at CTSI-Global
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About Siobhan Meehan
A seasoned management professional, I have over 20 years’ experience in retail and contact centre industries. I have a proven track record in both Operational excellence and management. I consistently set the bar higher whilst delivering on business performance expectations. I value the development of my directreports, continuous engagement and effective communication to achieve the best result possible.Skilled in Analytical Skills, Communication, Presentations, Employee Engagement, Compliance, and Strategy.SkillsIntimate knowledge of KPI management supported by complex dashboards to drive what mattersExpert knowledge in CRM systems and technology.Skilled at building & maintaining effective working relationships with both internal and external colleagues and stakeholders.Excellent communication skills.Proven Leadership ability.Problem solving mind-set focusing on root cause analysis.Attention to detail and ability to collate & analyse data to provide actionable intelligence.Detailed experience of behavioural techniques.Background in quality, compliance and complaint management.Powerful trainer within operations.Proficient in Microsoft Office, Google Suite etcEducationDiploma in Management &Business as part of a B Comm- NUIGCertificate HR Management- GMTCertificate, Management and Staff Administration GMITCertificate, Project Management - DCM TrainingPending- PMI Accreditation
Siobhan Meehan's current company
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Siobhan Meehan work experience
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Manager Ii
Team Manager/ Project Manager Virtual UK./ Operational Support IE/DE/UK-Manage a team of 20+ Service Consultants within the virtual space.-Ensure KPI’s are met through effective coaching and deep dives.-Promote collaboration, productivity, development and inclusivity.-Support the scale and growth of the Virtual EU space by partneringwith ET, Training, Acquisitions and Talent stakeholders.-Launch UK CS teams to support UK market for Wayfair including;Identifying geographical location to source candidates, recruitment,on-boarding, outlining IT requirements-Produce and ramp 4 UK Managers and 4 team Coaches to supportthe UK operation.-Lead and drive continuous improvement culture through lean projects.-Analyse data to identify and eliminate barriers to productivity andquality.-Drive customer satisfaction and manage the relationship betweenstakeholders; logistics, suppliers and senior management acrossmultiple regions.-Global Wayfarian Of the Year (#1 Employee from 10k) for contribution to business growth and standards
Outsource Sales Manager
Outsource Performance Manager. (Ireland, UK and Asia)-Drove operational success and supported third party vendor toachieve optimised sales via lead conversions.-Identified process improvement opportunities across Inbound,Outbound and retention activity.-Delivered coaching/performance plans and quality compliance.-Facilitated calibration sessions, identified behavioural and knowledgegaps to improving Customer Experience.-Supported continual assessment and training of staff.-Conducted daily/ weekly staffing reviews. Identified any service levelplan gaps/risks and resolved with internal/external Operations teams.-Met compliance and exceeded KPIs.
Assistant Operations Manager
Call Quality Team Leader/Manager
Communications Executive/ Operational Lead
Training And Development Specialist
Customer Service Sales Specialist
Colleagues at CTSI-Global
Other employees you can reach at ctsi-global.com. View company contacts for 186 employees →
Srinivasan Sridharan
Colleague at Ctsi-GlobalChennai, Tamil Nadu, India
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CD
Ctsi Divya
Colleague at Ctsi-GlobalChennai, Tamil Nadu, India
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KD
Kethireddy Dileep
Colleague at Ctsi-GlobalChennai, Tamil Nadu, India
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AH
Artee Harris
Colleague at Ctsi-GlobalKolonia, Pohnpei, Federated States Of Micronesia, Micronesia, Federated States Of
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KB
Karthik B
Colleague at Ctsi-GlobalChennai, Tamil Nadu, India
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PS
Praveenkumar Sundaresan
Colleague at Ctsi-GlobalChennai, Tamil Nadu, India
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BD
Brenden Donahue
Colleague at Ctsi-GlobalAtlanta, Georgia, United States
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SR
Samuel Reps
Colleague at Ctsi-GlobalBrooklyn, New York, United States
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JK
Janet Kendall
Colleague at Ctsi-GlobalMemphis, Tennessee, United States
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RR
Revathi Renu
Colleague at Ctsi-GlobalErode, Tamil Nadu, India
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Siobhan Meehan education
Certificate, Human Resources Management And Services
Certificate, Business Administration And Management, General
Business Administration And Management, General
Frequently asked questions about Siobhan Meehan
Quick answers generated from the profile data available on this page.
What company does Siobhan Meehan work for?
Siobhan Meehan works for CTSI-Global.
What is Siobhan Meehan's role at CTSI-Global?
Siobhan Meehan is listed as Project Manager EMEA at CTSI-Global.
Where is Siobhan Meehan based?
Siobhan Meehan is based in Limerick Metropolitan Area, Ireland while working with CTSI-Global.
What companies has Siobhan Meehan worked for?
Siobhan Meehan has worked for Ctsi-Global, Wayfair, Virgin, and Eir Ireland.
Who are Siobhan Meehan's colleagues at CTSI-Global?
Siobhan Meehan's colleagues at CTSI-Global include Srinivasan Sridharan, Ctsi Divya, Kethireddy Dileep, Artee Harris, and Karthik B.
How can I contact Siobhan Meehan?
You can use AeroLeads to view verified contact signals for Siobhan Meehan at CTSI-Global, including work email, phone, and LinkedIn data when available.
What schools did Siobhan Meehan attend?
Siobhan Meehan holds Certificate, Human Resources Management And Services from Galway-Mayo Institute Of Technology.
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