Siobhan Whellens Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Consult with key stakeholders, subject matter experts and leaders to identify learning needs, deliver strategic solutions, and measure impact through proactive and integrated approaches.
• Design, develop, and deliver tailored learning solutions to enhance staff capabilities across various departments.
• Develop tailored learning solutions that incorporate digital tools to create engaging and impactful learning experiences.
• Procure external service providers and manage related contracts.
• Contribute to the management and curation of content within the organisation's Learning Management System (LMS) to support accessible and effective learning.

Parramatta, New South Wales, Australia

Developed high quality education material and training packages to staff and customers.

Parramatta, New South Wales, Australia

Conducted formal investigations to ensure compliance with relevant state legislation, and mentored and trained team members in state tax legislation, Revenue NSW policies and business rules.

Parramatta, New South Wales, Australia

Processed First Home Owner Grant applications, assessed dutiable transactions, including applications for exemptions and concessions from duty, and applications for the NSW New Home Grant.

Parramatta, New South Wales, Australia

Provided accurate, consistent, timely and effective contact centre services to customers concerning NSW state taxes and grants, including land tax, duties, unclaimed money and first home benefits.

First Aid Certificate, First Aid Certificate, Pass

Certificate 1596126 HLTAID009 Provide cardiopulmonary resuscitation HLTAID010 Provide basic emergency life support HLTAID011 Provide First.

Hltaid009 Provide Cardiopulmonary Resuscitation, Provide Cardiopulmonary Resuscitation, Pass

Certificate number 1664666 Completion date: 27/01/2023 Issue date: 30/01/2023

Radio Training Course, Radio, Television, And Digital Communication, Pass

Activities and Societies: JOY MEDIA's Radio Training Course delivered through JOY ACADEMY. Module 1 - Intro Module 2 - Writing Module 3.

Cambridge English Level 5 Certificate In Teaching English To Speakers Of Other Languages (Celta), English Language And Literature/Letters, Pass B

Activities and Societies: Teaching English to speakers of other languages. Teaching and learning context Language analysis and awareness.