Siobhan Clarke Email and Phone Number

Successful management of a team of 5 people working in this popular Dublin restaurant, bar and club. Responsibilities are vast and ever changing and include handling of the recruitment process, rostering staff members, smooth running of restaurant and implementation of general operational procedures. Managing bookings and making preparations for groups of all sizes whilst delivering exceptional customer service is top priority.Multiple individuals with whom to coordinate ( bar and restaurant staff/management)Successfully improving relations between bar and restaurant staff by careful negotiation and code of conduct implementation.

ERC (European research council) funded research into synthesis of pentathiepino derivatives from alkyne starting materials and of segments of Molybdenum co-factor.Extensive use of Schlenk lines, Chromatography techniques, NMR (nuclear magnetic resonance) peak identification and other in depth product analysis. ‘Chemical communications’ publication based on the novel pentathiepino compounds.Spoke German extensively at both professional and personal level and greatly improved upon presentation and report writing skills in the German language.

As sales assistant, my biggest priority was delivering exceptional customer service however my responsibilities were not limited to ensuring every customer was confident in their jewellery purchase and dealing with complaints and queries. Having proved myself as an enthusiastic, trustworthy and high preforming employee I was quickly made responsible for: opening and closing the shop, managing total profit on a daily basis, training new staff, refund and exchange processes, window and cabinet dressing, the organisation and storage of new stock. I successfully introduced and implemented a range of stock taking and storage strategies and was highly influential in the development of the company's website and Facebook page.Within 18 months I was promoted to temporary shop manager.https://www.facebook.com/UrbanCherryhttp://www.cherrys.ie/

Led a team of six staff members successfully maintaing and improving service efficiency, customer satisfaction and employee morale by implementing a number of time saving, organisational and communication strategies.Dealt with any internal disputes that arose, recruited new staff members and secured a number of new clients through exceptional customer service and word-of-mouth promotion.

The project involved the synthesis of functionalised nickel sub-micron particles for a variety of biomedical applications.Extensive use of a variety of characterisation techniques including UV-vis spectroscopy, FTIR (Fourier tranform infra-red) spectroscopy, Raman and XRD ( x-ray diffraction).Successfully honed my report writing skill by submitting a 10,000 word dissertation. Developed exceptional skills in the areas of problem solving, analytical thinking, oral/written communication, time management and team work.