Siobhan Curran, M.Ed Email & Phone Number

Boston, Ma, Us

Framingham, Ma, Us

Framingham, Ma, Us

Partner with senior leaders and global partners to achieve business goals with strategic learning initiatives. Launched TJX IT's Early in Career learning initiative where we onboard and upskill emerging talent in an immersive and experiential global learning cohort that includes mentoring, social networking and fun!Develop learning and enablement for all 40K+ global TJX technology end users; increased learner engagement by over 145% in one year.Implemented Agile and transformed learning team to highly productive and accountable team.Developed and launch global new hire onboarding initiative to onboard new associates and increase speed to competency. Initiative includes communication and marketing, gamification and social learning.

Framingham, Ma, Us

Oversee an Agile Global Learning Solutions Team and drive strategic learning solutions for 20,000 learners worldwide.

Lowell, Ma, Us

Develop and facilitate execution of learning vision and strategy for Product, Technology and Cloud Operations including needs assessment, learning solution design, analytics and program management.Leading enterprise-wide effort to standardize learning processes, procedures and tools across all learning functions and locations to drive efficiency and consistency across the organization.Launched the use of Cornerstone LMS for learning administration and learning analytics.Implemented repeatable process for the design and administration of entire learning offering.Develop and execute global learning and enablement strategy to support the release of a flagship SaaS product.Upskill and manage a team of training specialists to evolve into instructional designers and learning program managers.Implement online learning platform for audience of over 1500 including Engineering and Architecture, Product Management, User Experience Design, Help Desk and Operations.Implement Knowledge Centered Support (KCS) model using Salesforce Knowledgebase up the chain of development to drive efficiency and reduce problem resolution time.

Jersey City, Nj, Us

Lead and execute the requirements, design, development and launch of a new client facing online learning site, www.dtcclearning.com that serves 10,000+ clients and users.Partner and influence Executive Team and CoE to gain approval and budget to launch an initiative to unify 14 separate learning sites into one comprehensive, learner-driven digital online learning site.Develop and launch a comprehensive learning content strategy that included the formation of a content governance team and creation of content inventory, standards, procedures and guidelines.Designed, implemented and delivered product training and certification program for global Sales and Relationship Management staff that included blended learning solutions, assessments, coaching and e-learning.Manage the agile process and software to support a staff of 30 content developers, instructional designers and producersCreate and implement a learning content and asset inventory and maintenance schedule for over 5,000 assetsManage annual budget and resources based on analytics and operational efficiency target goalsImplement comprehensive analytics program synthesizing data from multiple disparate sources into a dashboard that conveys operational efficiency, client behavior, learning completion, revenue and goals progressManage global staff of content developers and technologists, vendor relationships and project outsourcing

Served as President of Board of Directors for Public Access Television station.

Developed a Global Client Services Certification and Onboarding Program that improved speed to competency by 4 weeks thus enabling senior customer service staff to handle more complex issues and improve customer satisfaction.Led global “Learning Champion Initiative” sponsored by the CEO to increase employee engagement by 5%. Initiative included organization-wide needs assessment, resulting in organization-wide and regionally focused learning programs and exceeded engagement score target goal. Responsible for the project management, budget, design, delivery, evaluation, and ongoing improvement of learning solutions and development programs to support the product releases and the strategic goals of the business.Collaborate with key stakeholders in all functions and across regions to define learning needs, develop appropriate learning solutions (instructor led, web based, blended) plan, communicate and execute learning solutions and provide success metrics and statistics.Innovate learning solutions including writing, storyboarding, and creating e-learning modules using learning tools and technologies.Work with product managers to identify their product strategy and learning goals to create and execute a comprehensive learning strategy for suite of technology products. Work with stakeholders to create repeatable processes for initiating and developing learning solutions throughout the organization.

Manage the development and deployment of instructor led, online, web-based and blended learning solutions for suite of technology based financial products.Partner with major stakeholders across all functions to assess product training needs, develop training strategies, create and deliver the training worldwide for all audiences, internal and external.Developed a re-usable e-learning template to create flexible, modular, easy-to-use online learning for all of Omgeo and our clients. Template is used for all custom e-learning developed.Lead Administrator of Thomson University for Omgeo, includes developing curriculum, managing users and deploying courseware. Developed, wrote, design and deployed several e-learning courses.Develop, implement, revise and maintain instructional strategy for global regions including the Americas, Europe and Asia Pacific Regions.Conduct needs assessments to determine training goals and objectives and customize for each diverse audience.

New York, Ny, Us

Defined and created a comprehensive training program for the initial launch of Omgeo flagship product and deployed globally.Developed certification programs including “train the trainer’ sessions, assessments and hands-on trainers for client services.Manage all instructional design and development for a suite of technology products.Develop, implement, revise and maintain instructional strategy for all global regions including the Americas, Europe and Asia Pacific Regions.

Us

Manage all product development for Wave-Boston including content development, multimedia development and online development.Work with management staff to integrate the different technologies and offerings of two separate companies into one combined offering.Work with product marketing and senior management to develop a build plan and strategize future content offerings.Work across departments to strategically plan future development and lead the implementation of development projects.Initiate and maintain relationships with other Thomson companies to leverage available technologies and resources.Manage relationships and negotiate contracts with several external developers, nationally and internationally.Lead the company-wide implementation of XML and Learning Objects.Work with international offices and resellers to deploy products globally.Manage a staff of 24 employees.Lead the implementation of a company-wide source control and content management system.

Bachelor'S Degree, Business

Training Industry

Master Of Education - Med, Educational Technology And Instructional Design

Master Of Education - Med

Master Of Education - Med, Educational/Instructional Technology