I joined Sherry FitzGerald Talbot over ten years ago and now manage the busy front office. Duties range from dealing with customer queries in person/over the phone and through email, booking appointments, compiling brochures, advertising/marketing, training members of staff, leases, general administrative duties. Report to Managing Director. I am part of a team that has been awarded with Regional and National titles within the Sherry FitzGerald Group. I am currently working on building the firms presence on social media sites and looking at trialing some projects in the near future in an effort to build on progress already achieved.

Handling inbound calls to customer care centre. Following through customer queries/issues from initial contact to satisfactory resolution.