Worked on the SDTGW event planning teams to manage registration, organize volunteer roles, and host the event including providing input and support in the planning, development, and delivery of the event (including all program and digital event resources, i.e., the Google Drive folders, work back plans/critical path and run sheet documents for the event). Liaised with REAL Role Models (RRMS and other external supports including collecting info, organizing event-day placements and training RRMs. Program and event delivery and evaluation including overseeing the maintenance of the Eventbrite registration page, including running event reports, reviewing responses, etc. Oversaw the on-site delivery of the event – on-site set-up, coordinating and supporting RRMs, and volunteers, liaison with event photographers, take down, etc. Assisted in the creation of post-program and event internal and external reports.

• Administrative services including booking clients, processing payments, scheduling appointments• Use and proficiency in computer-based programs (i.e., QuickBooks, Jane, Word, Excel)

• Facilitated multiple recreational intramural leagues for the University of Guelph• Hired and managed a team of twenty five referees and sport officials• Overall scheduling responsibilities• Customer service provided to student athletes

• Extension of Client Services Representative• Provided leadership to staff on weekends • Responsible for building security; opening and closing facilities • Managing conflicts in absence of upper management

• Oversaw the supervision and safety of children ranging from 4-15 years of age in a recreational pool setting• Organized lifeguarding teams and overall deck safety• Maintained the pool and all associated health and safety requirements• Supervised a team of thirty staff in coordinating swimming lessons

• Oversaw the supervision and support of children ranging from 9-13 years of age in a recreational camp setting• Coordinated the unit through hiring, training and supervising a team of counselors • Completed incident reports and communications with parents and guardians• Created programs and special activities for campers in the unit

• Registered clients for memberships and activities, money management• Set up equipment for recreation, intramural and varsity practices• Perform high level of customer service; answering phones, clients’ questions, giving directions and tours