Si Phan Email & Phone Number

Australia

Melbourne, Victoria, Australia

Responsible for coordinating a cohesive 3-5 year business plan and roadmap to facilitate Business Services Transformation, to optimise capital investment and operations through adoption of common services, and driving growth via market externalisation opportunities.

Melbourne, Victoria, Australia

While maintaining the Customer Master Transformation Lead role, my responsibilities were extended to also lead a significant Strategic KYC Program. The aim is to build common end-to-end digital KYC solutions for the Enterprise to optimise investment, automate and radically streamline operations and improve overall risk control environment.

Melbourne, Australia

A member of the Digital Division ELT and Enterprise Data LT, the primary mission of the role is to lead a multi-campus, cross functional team to strategically embed a single & trusted customer view solution across the enterprise; to better serve customers (individuals and organisations), make it easier for bankers and meet regulatory and responsible.

Melbourne Area, Australia

Lead a central Product Services team responsible for the delivery strategy, planning and execution of strategic and BAU Product initiatives across Credit Cards, Personal Lending, Deposits, Payments, Merchant Services, Home Lending, Commercial Lending.Member of ANZ's Vulnerable Customers Working Group - specific focus areas include victims of domestic.

Melbourne, Australia

Led the following business functions: Strategic Business Planning, Analytics/Business Performance Reporting, Business Systems Asset Governance, Strategic Business Initiatives, and ANZ EPAL Industry steering forum representativeAchievements:- Established new operating model and structure for department, and transformation roadmaps- Successfully managed and.

Melbourne, Australia

Led strategic business planning for Cards and Payments department, including a strategic programme with the aim to exploit business opportunities across AU, NZ and APAC Achievements: - Led the Global Consumer Finance Programme, one of ANZ's key transformation initiatives aimed to maximise global strategic opportunities, delivering $100M+ commercial value.

Melbourne, Australia

Business Technology Partner supporting GMs and business leaders; accountable for Technology delivery, strategic vendor partnerships and aligned strategic / roadmaps across Consumer Finance, Payments, Risk and Fraud domainsAchievements:- Developed and deployed enterprise wide Technology RACI to support new operating model- Established e2e value chain.

Melbourne, Australia

Led Global Cards and Decision Systems application delivery teams supporting 20 countries across APAC. Team size peaked at 300+ across 5 campuses (170 at steady state) due to significant demand to integrate RBS acquired countries and embedding a global cards platform.Between May2009 - July2010, Performed role as Senior Manager, Product Management and.

Melbourne, Australia

Led programme strategy and planning for multiple high priority projects, including Indonesia migration and RBS Integration.Achievements:- Core member of the RBS M&A due diligence team, delivered cost/benefits analysis and e2e value chain capability assessments for Consumer Finance businesses across Asia/Middle East

Melbourne, Australia

Define technology solutions to maximum customer value and commercial benefits for Cards and Payments businessesAchievements:- Successfully identified and business case to progress enterprise-wide cards platform, and personally identified business bankable benefits of $95M for Metro bank Cards in Philippines, Indonesia Panin Cards and NZ NBNZ

Melbourne, Sydney, Singapore, HK, Italy

Performed various roles over 4 year period including: Technology Project Manager, Business Relationship Manager, Application Team Manager, Project Consultant, Business Analyst, SME, Project lead.Citibank provided significant international experience opportunities and exposure to diverse business models and market variationAchievements:- Successfully.

Melbourne, Australia

Part owner of a professional services company, responsible for overall business strategy and direction, financial review and client management / sales.

Melbourne, Sydney

Performed various delivery/client facing support roles including: business consultant, business analyst, project lead, test management and test analyst. Key Assignments:- Project completed 2003 - Westpac Australasian Cards: Conversion of FBS platform to VisionPLUS / TRIAD7- Project completed 2002 - ANZ TRIAD 6.02 New Zealand Rollback project, and Australia.

Digital Business Transformation Executive Program

Bachelor Of Behavioural Science (Honours)

Activities and Societies: Honours year focused on the study of Motor Neuron Disease and related research.

Education record

Activities and Societies: 12 week leadership, coaching and mentoring programme designed to help long-term unemployed develop the.

Education record

Activities and Societies: ANZ Talent Programme. Human Centred Design Thinking. Business Leaders (Mgt. of Self). Business Leaders (Mgt. of.