Owned the development pipeline for the Narrative & Audio design teams, from day-to-day tasking and scheduling to future planning, forecasting and risk management for team initiatives.With leadership, ensured the successful integration of the Narrative and Audio teams into the broader development ecosystem by collaborating with multiple internal stakeholders across a variety of disciplines.Motivated and provided support to my teams to ensure that project goals, objectives and deliverables were achieved.Drove the completion of project goals and facilitated communication, organization, and accountability.Owned the organization and communication of day-to-day tasking and scheduling for Narrative & Audio features and initiatives.Identified and communicated all roadblocks and bottlenecks that may prevent my teams from achieving their goals.

Managed the recruitment, hiring, & on-boarding processes from application to candidate start date for General Government, Community Development, and Internal Operations departments.Acted as partner for Hiring Managers: provided full scale recruitment support for the City, confirming eligibility and fit for a diverse set of roles.Communication point of contact for Candidates, scheduling pre-employment, interviews, and paperwork deadlines.Prepared and published job ads for all departments.

Resolved conflicts across stakeholder groups while earning trust through communication best practice and balancing changing needs within pre-existing timelines to ensure quality.Acted as point of contact for 15+ clients and their stakeholder teams to align on multiple initiatives & their deliverables: participated in presentation design & scheduling, managed staff resourcing, and advised on strategy to ensure all projects were delivered on time, within budget and aligned to stakeholder expectations.Managed cross-functional teams (project, creative, C-Suite) to coordinate meetings, action items, follow ups, and deliver over 100 education/strategy sessions a year.Executed internal and external projects for clients using waterfall & agile methodologies.

Work with Art, Design, Audio, and Technical Leads to define short and long term goals, project timelines, and creative pillars for projects. Define budgets, milestone deliverables, milestone schedules, project timelines, and scope for teams.Create communication and rhythm of business cadences for projects to identify escalation of needs, risks, and concerns.Facilitate communication between teams to unblock work, provide support, mitigate risks, maintain alignment on project status, and pivot as needed.Regularly present project status updates with Leadership and key stakeholders to inspire confidence in health of projects and solicit feedback.Prioritized and oversaw the schedule for all aspects of the product.

Used learning assessments to regularly monitor student understanding of class concepts and materials.Evaluated and revised lesson plans and course content to achieve student-centered learning.Optimized learning plans based on student performance and feedback.Enhanced student comprehension and shortened learning process through new teaching methods.Oversaw curriculum development and implementation in alignment with student needs and expectations.

Addressed stakeholder needs promptly and transparently while also advocating for team schedules. Negotiated with empathy to ensure team able to provide a quality product while also satisfying stakeholders – all stakeholders renewed their contracts with the company during tenure. Analyzed data for 5000+ employees and reported on trends to HR departments around benefits enrollment, site engagement, and annual changes to inform stakeholders strategic planning for the next year.Verified new features for product via site testing to implement 6-10 new features each year.

Wrote blog posts pertaining to entertainment media (games, movies, television, etc.) and discussed the impact. Wrote reviews and provided insight into the quality of the media, how it reflected on the communities that interacted with it.Reviewed and edited peers' work for consistency in quality, brand, and language expectations.Managed WordPress site to publish articles and monitor views.

Managed team (10 project coordinators) and tracked project progress across 5000+ individual project sites for hardware upgrades.Coordinated 400+ site audits to prepare for changes to infrastructure: included communication with field teams, teamwork across internal teams (Legal, Audit, and Project), and required quick problem solving when faced with access/data issues.Reduced documentation defects by ensuring compliance through communication best practices and training.