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Marcel Siqueira is listed as New Initiatives Support Lead @ Duolingo at Duolingo, a company with 698 employees, based in Natal, Rio Grande Do Norte, Brazil. AeroLeads shows a work email signal at partnerhero.com and a matched LinkedIn profile for Marcel Siqueira.
Marcel Siqueira previously worked as New Initiatives Support Lead at Duolingo and Program Team Lead at Partnerhero. Marcel Siqueira holds Bachelor Of Arts, Economics, 3.6 from Alma College.
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AeroLeads found 1 current-domain work email signal for Marcel Siqueira. Compare company email patterns before reaching out.
After creating a science fair for high school students in the middle of the Amazon region and a comic book to help HIV-infected children better understand why they take pills every day - I am now in the tech world doing tech support. Crazy, right? Before that, I also ended up getting my Econ degree, therefore, doing more econometrics than I thought I would ever be able to. You may not see how these experiences connect right away but the connections are there. In my current position, I learn a ton every day about the human side of the job, but I also play with data. I try my best to have data (big & small) supporting all the decisions I make, this way, I can do a fair before-and-after comparison - just like a good DID analysis in econometrics. I am just trying to say that I did not think I would be in a tech support team if you asked me a few years ago, but here I am. Embrace the opportunities you get and you will see your skills shine. :)
Listed skills include Project Management, Marketing Strategy, Event Planning, Public Relations, and 16 others.
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Brazil
- Currently, I lead the user support initiatives for Duolingo for Schools, a powerful & free tool that empowers educators to integrate language learning into their classrooms. Our main goal is to provide proactive assistance, solutions, and guidance, ensuring educators and students gain the utmost value from this high-impact educational initiative..
Brazil
- Managing a Global Customer Support team of 7 associates based in 3 different countries (Brazil, Portugal, and Honduras). As well as a smaller Customer Onboarding team of 2 associates based in 2 different countries (South Africa and the United States).- Improved metrics visualization using Zendesk Explore and Excel.- Using ‘unimportant’ data to add.
Brazil
- Worked with a 2020 Inc. 500 startup through a BPO. - Responsibilities include providing instructions and troubleshooting issues on a marketing app for e-commerce, as well as helping with HTML/CSS conflicts.- Helped with high volume during BFCM season, while keeping strong metrics (95% CSAT and 97% SLA) Experience handling Zendesk tickets with high.
Alma, Michigan
Help the Global recruitment team engaging prospective international students; Translate relevant media pieces from English to Portuguese.Data cleansing for mailing purposes; Proficient use of Excel, Stata and R.
Alma, Michigan (Estados Unidos)
Manage a team of five peer consultants, helping with scheduling and training; Provide one-on-one assistance with personal branding, networking and interview preparation for students of all ages
Alma, Michigan
Help students to develop their resumes, personal statements and cover letters.Provide one-on-one assistance on personal branding and mock interviews.
Detroit, Michigan
Organized files of more than 200 clients independently; Trained the whole office (including executives) on how to manage the data on the cloud and how to use Docupace integrated on SmartOffice; Finished the main internship tasks a week before the deadline
Orlando, Florida
Worked inside of the operations department of Magic Kingdom, one of the parks and resorts owned by Disney at Lake Buena Vista, FloridaHelped to solve problems quickly for guests of all ages, communicating with costumers from around the world, in Portuguese, English and Spanish
Alma, Michigan
Facilitated the personal and academic development of students while in College, mostly upperclassmen. Planned an average of six events per year and responsible for a co-ed hall with 21 student-residents.
Sao Paulo, Brazil
Managed 25 volunteers around the country, aged between 18 and 25 years old.Promoting and analyzing their activities.
Manaus, Brazil
Learning procedures to fix and trace issues within the operations department.Developing apps using NCLua language for digital television.
Other employees you can reach at duolingo.com. View company contacts for 698 employees →
Chloe Fiedler
Colleague at Duolingo
Louisville, Kentucky, United States, United States
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SR
Sinai Rivas
Colleague at Duolingo
Caracas, Federal District, Venezuela, Venezuela, Bolivarian Republic Of
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GH
Georgia Horton
Colleague at Duolingo
Brooklyn, New York, United States, United States
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AB
Allison Burns
Colleague at Duolingo
Pittsburgh, Pennsylvania, United States, United States
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TL
Thuỳ Linh
Colleague at Duolingo
Hung Yen, Hung Yen, Vietnam, Viet Nam
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YH
Yi He
Colleague at Duolingo
Ann Arbor, Michigan, United States, United States
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VV
Vy Vo
Colleague at Duolingo
Vietnam, Viet Nam
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ES
Elizabeth Strong
Colleague at Duolingo
Pittsburgh, Pennsylvania, United States, United States
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AT
Allie Truesdale
Colleague at Duolingo
United States, United States
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LW
Langston Wells
Colleague at Duolingo
Pittsburgh, Pennsylvania, United States, United States
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Activities and Societies: Co-founder and Public Relations of the Rotaract Club; President at Delta Gamma Tau Fraternity; International.
Completed 30 credits, including Calculus 1 and 2, Programming 1 and 2, Physics 1 and 2, and Electronics Circuits.
Quick answers generated from the profile data available on this page.
Marcel Siqueira works for Duolingo.
Marcel Siqueira is listed as New Initiatives Support Lead @ Duolingo at Duolingo.
AeroLeads has found 1 work email signal at @partnerhero.com for Marcel Siqueira at Duolingo.
Marcel Siqueira is based in Natal, Rio Grande Do Norte, Brazil while working with Duolingo.
Marcel Siqueira has worked for Duolingo, Partnerhero, Alma College, Catalyst Solutions Group, and Walt Disney Company.
Marcel Siqueira's colleagues at Duolingo include Chloe Fiedler, Sinai Rivas, Georgia Horton, Allison Burns, and Thuỳ Linh.
You can use AeroLeads to view verified contact signals for Marcel Siqueira at Duolingo, including work email, phone, and LinkedIn data when available.
Marcel Siqueira holds Bachelor Of Arts, Economics, 3.6 from Alma College.
Marcel Siqueira is listed with skills including Project Management, Marketing Strategy, Event Planning, Public Relations, C++, Team Leadership, Research, and English.
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